Big O Tires

"This is the place to go, if you need an alignment done, they're the cheapest. Fast and friendly service. Thank you, keep up the good work!"

"The initial impression was good...they were extremely polite and professional on the phone. I need to coordinate schedules due to a corresponding commitment and they are very accommodating. When I mentioned I had a coupon; they were equally interested in making sure I used it to the fullest. My experience once I arrived was equally great...they were honest, professional, and very transparent on things that were critical versus beneficial. My TPS was dead on one rim, and weak on two others. I opted to leave it as is and I did not feel overly pressured. Simply put, I really feel I received excellent value...a rarity in the auto service industry it seems in today's day and age. I would not hesitate to recommend them and will definitely try and return. I live in Bothell but was in Marysville for another reason. I am glad I took it to Big O and compliments to the CSR and manager I engaged with. The detailed analysis on the pre-post alignment values was a nice addition too. Five Stars from me."

"I recently purchased a full set of tires for my truck and a full set of tires for my double axle trailer. The trailer tires I just got a month ago. One of my trailer tires shredded going down the freeway at 70 mph. I had to limp it in to get fixed. Upon inspection of the tire, nothing could be found wrong with the rim or the tire bead which implies a defective tire .The general manager refused to cover under a warranty or discount the new tire or anything. Again, this tire was less than a month old. I got far better service from this shop when it was best tire company. I won't be coming here again and you shouldn't either"

"Excellent tire shop! They quickly aligned my lifted truck at a surprisingly low price. They even fixed an issue with my track bar / pan hard bar for free. Highly recommend them! Best in town!"

"Just left the shop. Let me just say, these guys were awesome. Start to finish it was nothing but quality customer service. For starters they were able to locate a very rare tire for my car, when nobody else could. I had my pup with me and these guys were so good with her. Very accommodating in in every way. Professional and courteous yet made me feel comfortable the entire time I was there. To be honest, with the way things have become in the retail and service industry these days, lazy, unmotivated, unfriendly and an all around I just dont care attitude, my expectations have become very low. These guys are crushing the competition with positive vibes and attitude alone. Add the motivated knowledgeable staff, the warm welcoming feeling of the place, and top notch, extra mile, customer focused service, and you got nothing but wins. Hands down the best consumer experience I've had in a very very long time. I'd give em 6 stars if I could."