Greg's Japanese Auto

"Let me be clear that Google is badgering me into leaving a a review, so here is what I can say because I am tired of my phone bugging me... I did not use Greg's for any service myself, I don't currently drive a Toyota or a Honda. I walked into Greg's to drop a part off for another person's car that was going to be installed the next day. Originally we were going to install it for them but weather was not cooperating and time was running out. I was in the shop for probably less than a minute. The three people behind the counter were super friendly and greeted me within 3 seconds of walking in and took almost no explanation in knowing what and who's car I was there for. From what I understand the install went well. If I did drive a Japanese auto I would give them a try when I needed some repairs done."

"One of the best auto shops around! Everyone at this shop was so friendly and understanding of my situation. They really went above and beyond in educating me about my car. As a woman, dealing with anything car related can be pretty stressful, but at greg’s I felt they actually cared and wanted me to know exactly what was going on with my car. There was no point during my time working with them i felt taken advantage of in the slightest. I couldn’t recommend this shop with highly educated and nice employees more! Will be returning the next time I have to take my car somewhere to get serviced."

""Interior of vehicle is dirty and has lots of condensation on the windows. Found passenger floorboard soaking wet." Thanks Greg I needed to hear that. Yes I'm a slob and now everyone knows it. They also know during my career my work was published and patented. I worked my butt off to get where I am now, retired, relaxed and engaging in my second act. So relaxed infact that I don't give a damn about how I look or who looks at my efing floor boards. Thanks for your professionalism it really encouraged me to bring some more of my retirement income your way."

"Terrible service. Unbelievable, left our coolant fluid and power steering fluid caps open under the hood TWICE. Luckily the caps did not fly off into the engine area onto the road. We live in Everett and their shop is in Lynnwood, so the drive is about 13 miles. We had our tires rotated and since that was done it caused front end suspension issues. We understand that certain issues can arise when having service done, but after experiencing the caps left open TWICE on separate visits and now dealing with suspension knocking noise we lost trust in this company and would not recommend them to anyone and will tell people about their bad attention to details."