Valvoline Instant Oil Change

"They made it so quick and easy! I didn’t even have to get out of my car. They did everything right there on the computer next to the car and ran through all the possible things I could need. They didn’t treat me like I was dumb or try to up-sell me just because I’m a woman. This is a great spot to get basic routine things done!"

"The gentleman was nice who performed my oil change. At the end he had an issue closing my hood. I told him how to do it and he did not listen, so he slammed it down to get it to close. It closed but then would not stay completely closed. After taking it to a dealership it was discovered the top part of the latch system was broken from being slammed shut. When I called to let them know this they told me they would stand behind that it was broken when it came in. Which is not true and impossible. I just drove 3,000 from SC to WA. I had my vehicle serviced before I left and I also put some windshield fluid in during the trip with no issues. While the people were nice I cannot stand to have people lie about something and try to take advantage of someone. It is gonna cost me around 4,000 to fix the issue."

"Customer service is excellent! They are thorough and always explain what they are doing. Not just an oil change. They check many basics of your vehicle, even made sure my tires were all full and at the same pressure. Highly recommend."

"I've been going to valvoline for quite some time and they have all been great including this one. Today not so much at this location. They did their job with the oil change but I don't understand why my front bumper has oil wiped all throughout the front bumper where the hood pops up. This is very upsetting since in knowing there is measures that can be takin to prevent this from happening. Considering I've just spent $113 to get a service from you guys. Now I have to go spend some more to clean this mess. Kind of a bummer!"

"First off, i'm giving this a 2 because they were thoughtful enough to turn me away before letting me wait in line. I was told they couldn't service newer Ford Rangers because they had to take the wheel off to get to the oil filter... I normally do this job myself but I've currently got a shoulder injury, giving them the benefit of doubt and this being the first time this truck was getting the oil changed, I drove it home to do it myself... YOU DO NOT HAVE TO TAKE THE WHEEL OFF..... now I'm at home doing the job with a messed up shoulder, annoyed that I was lied to. This post is for other Ranger owners. Pictures are included. There are 4 plastic screws that come out quick for the dust cover."