Appliance Pro 3509 Olympic Highway, Aberdeen, WA 98520

"Landlord bought a Aused fridge with warranty had problems called they came out nothing done no missing parts fixed called again 3week S nothing done would never buy from again horrible service!"

"DO NOT USE THIS COMPANY FOR ANY SERVICE! If I could give 0stars I would. Pretty sure it's run by tweakers. Robin from appliance pro is HORRIBLE. Someone was supposed to be here between 1-3 pm for my new refrigerator. They couldn't find out address so we texted them complete detailed instructions on how to find my house and finally at FOUR she texted and said she still couldn't find it and one of us needed to come meet them at the store so they can fallow us home. That wasn't a possibility. So we tried calling them, after ACTIVLY texting with them, and couldn't get n answer. Finally after about the 5th or 6th call, we got an answer from Robin who proceeded to scream at my wife,swear at her, tell her it's OUR FAULT for not replying on time and for not giving them clear directions. At this point I don't even want them in my home. I read other reviews saying the delivery men were checking out the customers Personal items and like they were casing the house. My food is all spoiled, medicine has gone bad, infant daughter's breast milk spoiled, and absolutely NO HELP from "PRO" appliance... I REPEAT: DO NOT USE THIS COMPANY FOR ANY SERVICE. RUN BY TWEAKERS."

"I called Robin at Appliance Pro, and she immediately called one of her repairmen. He was ahead of schedule, so he was able to give me same-day service. Brian showed up a couple of hours later, and within 40 minutes, had my fridge up and running. I was astounded! I thought I would have to buy a new fridge, and I could not have received better service anywhere. Brian and Robin are a breath of fresh air in the current climate of appalling customer service!"

"Well I have to say I am very disappointed with my recent experience with appliance pros. I purchased a portable washer and dryer stackable unit and I picked it up myself .I’m not satisfied with the purchase whatsoever. I was told that It would have a attachment hose. Everything was complete. The washer does work. I filled it with water, myself manually, drained it. It was filthy. The lint filter in the washing tub was completely packed full of lint that was like particleboard. Dryer sits on top of the stackable mount no way to attach it to the frame whatsoever the cords to short to reach to the outlet behind the unit, I have to go spend money for a quick attachment hose that I was told that they had but now they don’t they just took my money and just left me hanging and I’m not happy with the purchase whatsoever so it’s not the owners . I will not recommend or use them again."

"Needing a new washer, the guys here were helpful and informative of what they had available. I had the machine delivered and installed the same day, the old removed. They were willing to work around my work schedule which helped my day immensely. While we all want a lower price I was pleased to see later in the week my model was half price of a new one at HD. The machine has worked like a charm. With 3 large long coated dogs in the extremely wet weather it's been a household workhorse. Much respect and appreciation to the business and their guys for the excellent help."