USA Performance Auto 12841 Northeast Whitaker Way, Portland, OR 97230

"called to have a ring and pinion installed in my 2005 mustang, and was told it didn't sound like anything they want to get into. huh? do they service cars or what?"

"Called to see if they install turbos on vehicles. Called and a man answered, he was polite at first and then as we got further into the conversation he got progressively rude. He said “it says it right there in the name” when I said it was a CXRacing turbo kit for the car. He said “I know I did things I regret in the past…” assuming I was going to use this for racing purposes which turbos aren’t always used for. Great example, a turbo diesel, mainly used for towing. After I told him I’m using it for a offroad rig he then proceeded to say “I don’t know who I can redirect you to that will humor you”. My whole experience here was horrible especially because he treated me like I didn’t know what I was talking about when I said all I wanted to run was 8-10 PSI. Little did he know I’m a 4 year automotive student, I’d be working on my vehicle myself but with work & my 3 other vehicles I have very little time and I wanted to support a local shop. Instead because of this experience I now am going to go and install it myself which will save me the money. My win their loss, however I wouldn’t recommend using this shop unless you want to deal with rude staff."

"Brought our car in to have the spark plugs changed. They happen to notice the service light was on and proceeded to do an oil change WITHOUT ANY AUTHORIZATION!! Did they inquire to find out if possibly it was not reset during the last service! NO!! Did they inquire to find out if we had a pre-paid service contract? NO!! They most likely preformed the unauthorized work because a female brought the car in. Definitely will never return for any future work and would never recommend a mechanic who does unauthorized repairs!!"

"Was quoted $99 for a full alignment over the phone after I specifically told the person on the phone exactly what kind of car it is, very professional and happy to help. Got it professionally towed there just to be told by the owner "that car should have crushed years ago". I am dead serious and was going to pay 10's of thousands if not more in the future. They done lost this hard working country boy's lifetime loyalty and they will never have me as a customer. Btw the money shown is only $266 and pocket change compared to what I have earned through blood sweat and tears."

"Brett is the only person that has always fix my 1965 Datsun Roadster the first time he always fixes my machine the first time I don't have to go back to Brett because he does it right awesome service and you pay for awesome service and you will truly be happy with your running performance vehicle. Brett is the only person that has always fix my 1965 Datsun roadster the first time."