Transtar Industries 1814 Northeast Argyle Street, Portland, OR 97211

"Very knowledgeable people on transmissions and always have what we need at the shop"

"It took a lot of work to get my return money on the core for a transmission I had ordered for a customer. The process of core returns is a bit confusing and takes too long for the pickup and refund to be processed. Also, after receiving the refund from the core they then charged my debit card $220 which they could not explain why. I did not authorize that purchase charge!! It was fixed the next day after calling them but with no explanation or apology. Lacking accountabilty with these big mistakes. If I would've gotten a call from management with an explanation about the unauthorized charge I prob would've let it go and not wrote a bad review."

"They do not respond to picking up your core after receiving a transmission. They also charged us more than the quote we were given but have not received the refund that they promised us along with the core money. I have sent 4 emails and a voicemail and have gotten one response from a suspicious marked e-mail. Lacking customer service and it's very disappointing!"

"Josh helped me locate my parts and had exceptional knowledge of the parts and problems I was dealing with. I called many places including the dealerships for help finding parts for my Toyota Matrix manual transmission rebuild and all were useless. Glad you guys are around."

"By far the worst company to deal with, just be patient give them time to process the information and just maybe the'll sell you a transmission but don't count on it, they've been giving me the runaround for few months now so good luck. a simple sale is a very complex process here, they come out inspect your shop, even with proof of the business they still aren't satisfied, and make a meeting to decide if you deserve to buy."