Les Schwab Tire Center

"Very friendly people work here! Well kept interior, great work on my car. They made a small mistake, fixed it, and discounted the pricing for the error. 10/10 customer service. That alone is worth 5 stars."

"My wife's car alerted her that one of her tires had 16 PSI, so she brought it in. They quickly filled the tire with air and sent her on her way. She gets a quarter-mile down the street when her car alerts her the same tire is back down to 16 PSI. She drives back and they do an inspection. Turns out the wheel is damaged and they will need to order a new part, which should take 7-10 business days. They offer to put her spare tire on while she waits for the new part. No problem. She leaves and gets a quarter-mile down the street when the car alerts her the same tire is at 16 PSI again. She gets out to check and THEY PUT THE SPARE TIRE ON THE WRONG TIRE! So now she's driving with a spare tire on one side and a damaged wheel that can't hold air on the other. Les schwab let her leave the lot two different times on a damaged wheel that should not have been on the road. We are incredibly fortunate that her car is newer and was alerting her to these safety issues, because they easily could have caused an accident. To make matters worse, my wife called a week after this ordeal to check on the part, and it turns out they hadn't even ordered the part yet! So she's been driving on a spare tire for about 3 weeks at this point."

"Burn my daughter and I both have come into the Tumwater store in the past month for battery issues. Chad helped us both times and provided amazing customer service. All employees here are very helpful and friendly. I will definitely return."

"I bought my tires at Costco but I’m going to be coming to Les Schwab for service from now on. I had my car in at Costco for a rotation - they found a nail and refused to repair it (said it couldn’t be repaired), didn’t even finish my rotation and balance, just tried to sell me on some new tires. Took it to Les Schwab, no appointment, and they had it fixed within the hour. And they were nice about it - at Costco everyone seemed like they didn’t even want to be there!"

"I have always bought my tires from the tumwater les schwab and 2 years ago I made a trip to Anderson ca.and had to make a emergency stop in grants pass becasue my van was making a noise turns out when they put my tires on they put the wrong lug nut on and I sheard off the stud. They replaces all the studs and lug nuts at no charge. Fast forward to today. I had my tires balanced on the 6 th of July as I was going to be driving to and from the airport and it had a little Shake to it. It was great foe about 2 days then started to shake I thought it was just the tires as they need to be replaced. I stopped driving it becasue of the vibration well today when I looked at it the lug nuts where all loose 1 IS TOTALLY GONE AND TWO BROKE OFF THE STUD!!! ON EACH BACK WHEEL. I will be there first thing on Monday to have them fix it. But I have to say this will be the last time I use this les schwab I had to have one lug nut put on from the front wheel just to get it to les schwab on Monday"