NAPA Auto Parts - Longview Auto Parts 875 Tennant Way, Longview, WA 98632

"After O Reillys refused to help i decided to try Napa. So glad i did! the guy here was above and beyond & i got my part i was searching for quickly & not to spendy either AND he even listened to me rattle on about frustration is trying to do my own, very simple task."

"They always have just what you need, or can get it that day usually. Where else can you find several men with long hair working together, giving exceptional customer service & gainfully employed? Way to go Napa!"

"Shop here all the time. Called and asked about a part I needed which is a $5 fitting if that. I was almost there and they closed at 5pm and I pulled in at 4:59pm when I parked at the front door the employee ran to the back and the doors were locked with all of the lights off. After I had just got off the phone with them telling them I would get there like 1 mins before closing. Then I drove around the building to leave as the employees were all sitting in a circle talking. I’ll make sure I never come back here again along with the commercial account we have with them or should now say had."

"First of all whent there today 4/1/23 older guy was helping me in the back definitely was in a bad mood. After cutting me off for asking questions he got the brakes I needed then proceeded to tell me that the rotors were the same and I didn’t need to open them the boxes where different and I told him I’d like to look at them first he cut me off again and said there just a different color box there the same. Had a huge attitude to me and lots of other customers even said that it’s uncalled for the way he was speaking to me. I about walked out and kinda regretted not doing so since I payed $270 for parts that don’t match. Getting my refund and not coming back."

"Awesome customer service!!! Received help from CiCi, at the parts counter. She was determined to find what I needed, even if her store did not have/carried said part. She found it in Utah, placed order, but really took the time to ensure I had everything I needed. She definitely went above and beyond. Store was clean, well in stock, and offers discounts to veterans. Outstanding experience 8/24/2021"