AutoZone Auto Parts 614 Harrison Avenue, Centralia, WA 98531

"I give you NO stars!! I went in to purchase a refurbished battery the other night and was refused to sell me one because someone was coming in the morning to purchase it. They hadn't paid for it! Hadn't put a down payment on it, hell,I'm pretty sure refurbished ones are a first come,first served basis! Or so I thought. Pretty disappointed in AutoZone right now!"

"The best AutoZone I've ever been to! The staff are friendly and very helpful & knowledgeable. I am Deaf & They have a staff member named Yazmen who knows some ASL! Means so much to me.. They'll definitely have my business going forward. It's not far from I-5 either so any Deaf or hard of hearing people needing assistance, she is there M-F. Thank you AutoZone!"

"The 2 guys working nights are rude idiots. The one said he is the manager. Doesn't know what he's talking about and likes to argue. Then when I told him to shut the F up and butt out because I was doing just fine dealing with the other guy he lost his mind. Watch out for these guys. I will never step foot back in the Centralia store again. Also when I told the employee that I will talk to the day manager he told me she wont care either. What a nice bunch of idiots to deal with. The employee was Rob but still wouldn't give me the manager name"

"Incredible customer service and experience. I stopped in on what was a minor emergency, needing assistance with wipers and installation. I clearly could see that Joshua Y obviously cared for and about serving his customers his very best, and took exceptional care in helping us fix our problem. We are very grateful for his help, knowledge, and service with what was a great experience. Again, 5 star customer service."

"The employees are nice but the company needs to get better parts. I had a replaced battery for one year. It went bad and I went to replace again it because it has a warranty and they couldn’t replace it since it was replaced once already. But they could give me value back for the value that it is worth, after using it. They never told me this when I initially bought the battery. Management needs to makes sure all staff knows things like this and makes sure to tell the customers. Along with that, they could see my rewards but told me that I couldn’t use them. What is the deal with that? Walmart has been better lately."