Cost Less Auto Parts 10507 Northeast 53rd Street, Vancouver, WA 98662

"I purchased a alternator here about four months ago and it cost me roughly $160 with the core exchange. Four months later, the alternator failed. I brought it back and decided to return instead of exchange due to the failure being so early on this unit. However, they were not able to give me a core back. This puts me at a disadvantage because now going to purchase one at the dealer, I will still need a core, and since I don’t have one, I will have to pay extra for that. I tried to talk it out with the manager, but that was unsuccessful. I am very disappointed. Update: I was contacted by the regional manager and we figured out the situation. I am extremely impressed with their response. I honestly didn’t expect the situation to be resolved in such a timely manner and headache free. I was able to go back to the store and get my core refund. Huge shoutout to Alex H who reached out and resolved the issue. Way to turn an unhappy customer into a extremely satisfied customer!"

"Usually pretty satisfied with this auto parts store. Last thing I purchased was headlight bulbs for my Honda. They're usually always the cheapest in town for Auto Care."

"Kind and helpful staff. Cashier is always cheerful when I come in. Best prices on parts, knowledgeable people."

"Gotta update your system for newer Subarus battery specs. Bought a battery in April at costless, now that it's colder batteries CCA isn't high enough. So I'm out $100 and have to buy another battery(going to Costco now). I really think I should have been refunded. really sucks for me and they didn't want to hear me out about the situation where Subaru/owners have realized they needed bigger batteries whatever. Told me it could be the alternator and that that's the correct battery while I was telling the actual fact of the matter. But ya, they had the systems not exactly correct Info and disregarded mine. even another cashier put his foot down telling me I'm incorrect, it felt especially rude when u knowingly are tryn to tell them this certain knowledge that I knew. Well I drove all the way back(over 24 miles in total) Alternator was perfect, as I assumed strongly. Wasted 2 hrs. Nice. Broke with a battery I don't need"

"Amazing customer service Tyson even went over the top an filled up a water bottle for me so I could attempt to cool down my car before taking it home for repairs! A+ service will definitely come here for all my autoparts needs"