Gundie's Auto Recycling 3940 East Sunset Drive, Bellingham, WA 98226

"Poor customer service and management that changes prices AFTER you have paid for your part. Ordered a part from these guys. Spoke to Ethan who was friendly and helpful. They determined they did in fact have the part at one of their other locations. As it was a non inventoried part, we agreed upon a price, charged my card and finalized the order. Approximately 1 week later, I received a text message saying that my part was ready to ship however, the manager at the location the part was at, Matt wanted more money for it. And we aren't just talking $10 or $15. They now wanted to charge me nearly 3 times more than the original agreed upon price. I was told he found the part selling for $200 when our agreed upon price was $60 so he now wanted $170 AFTER they had already charged me. I sent multiple images showing that the part was being sold consistently for $70-80 used and that a brand new one could be had for $110. Ethan was apologetic and agreed that it was not right. He said he wished he could honor the deal we made but that it was out of his hands and that there was nothing that could be done if I didn't want to pay the $170 after Matt said so. I called and attempted to speak to the general manager John, however I was told, "they were having phone issues and they couldn't transfer the call to him but that he would call me back". Guess what, never received a call back. I purchased from them as I had done business with them before and all was great. Ethan was a pleasure to work with however, it seems that management has no integrity or care about their customers. Pretty poor practice to make a deal, charge someone, then come back and refuse to honor the deal if more money was not paid."

"I ordered 4 wheels which had to come from one of their other yards on a Thursday morning and they were ready for pickup at the Bellingham yard the next day! Three were very good but one seemed to have more damage to the flange than I expected. I took it back with my receipt the next Monday. It's suspected that it was miss-classified as B when it should have been a C. Luckily they had one in the Bellingham yard and they exchanged it for me no problem. I'm a happy camper! David was very helpful to work with on the original sale and the exchange. Thank you?"

"What happened to this place? Been getting parts for 20 years,spent 10s of thousands on engines and everything else. They are rude and self entitled. Are you not in the service industry? It was never like this before. They offer no help,cut you off right in the middle and talk over you. I tried talking to somone else and couldnt even say anything without getting cut off. Im done with this place.I will never get anything from there again. Neither will my customers."

"I'm posting this because everyone needs to be aware of companies doing dirty business in our small town. This was completely unacceptable and shouldn't be allowed to happen to us hard working individuals. If they did it to me then they have done it to others and I hope everyone comes forward. Money is tight for all of us and a lot of us are just barely making it as is so hopefully this makes them realize they need to stop stealing from a small town community. They preach how they are making this world a better place to live by selling good quality used parts at a reasonable price that helps the economy and recycle vehicle parts instead of making new parts. In the fine print you will notice they are really just stealing our money and telling us to F#$% off when you inquire about the 101 day warranty on used parts (Their new slogan should be F#$% you, it's your fault its broken no refunds or exchanges)"

"GREAT experience here at Gundie's. Dan was the sales guy we talked to. Helen was helpful with the front desk when we received our part."