White Knight Carpet Rescue Inc 4914 Pflaum Road, Madison, WI 53718

"I get my carpets cleaned baby 2 times a year and I called for a quote and I went to their website for That was 3 weeks ago I have heard nothing back from them therefore I give them a 0 if I could and won't get my business and in a time when it's going good it's the bad time to piss people off they won't forget"

"The service technicians were on time, polite, and very hardworking. They were in and out faster than expected and did a great job on the carpets in a home with three older dogs, if you get my meaning..... Highly recommended."

"Both employees were very courteous, apologized for being early & did a great job on my carpeting! Prices might be a bit higher but worth it, in my opinion."

"We had a wool rug cleaned last July (2021) after we discovered our elderly dog had been having accidents on it. The company picked up the rug promptly and stated that it would be about five days turn around. However I didn't receive notification that the rug was done and after two and a half weeks I had to reach out and ask about it. Four days later I received a reply that it was ready and it was delivered the next day. I kept the cleaned rug in the plastic wrapping it came in and stored it because I didn't want our dog to have more accidents on it. I'm writing this review now because today I got the rug out to use again and discovered that it not only still smells strongly of urine in the area that was dirty but there is also still a visible stain. It was never communicated to me at the time that they had difficulty with removing the stain or odor and as far as I was told the rug was clean. I'm really disappointed in both in the lack of communication and the results of the cleaning. It was over $300 to have the rug cleaned. I am not expecting any sort of resolution to this because it's been more than a year since the cleaning. I know I should have checked the rug at the time but unfortunately I trusted that it was cleaning and kept it wrapped up for storage."

"I am extremely impressed with White Knight Carpet Rescue. The level of service provided is exceptional. We experienced a septic back up during the torrential rain in Middleton in August of 2018. The knowledge of the correct products to use is extensive, and the equipment used is the best in the business. The crew is extremely polite and professional. This is the only company I would consider when you are in need of water restoration."