Glassen Technology Services

"I work for a small business in Milwaukee and have been very pleased with Glassen's quality of service, friendly employees and local presence. The team is proactive in an effort to get ahead of any issues that may arise. But when issues occur, they are addressed quickly with a clear process and open lines of communication."

"GTS has been a great IT management support for our organization. Not only are they a great resource, but they are timely and responsive to our needs."

"One of the most significant benefits of working with Glassen is consistency and spending very little time on IT infrastructure. At WISPI we don’t worry about our systems going down, Glassen has it covered. They take a proactive approach to meeting regularly to ensure all IT requirements are met, which minimizes any large emergencies. If you are unsure which IT Support Provider to choose, partnering with Glassen will allow you to focus on business essentials like profitable revenue growth and operations instead of spending time on IT. Glassen truly is easy to do business with."

"I have been very impressed by the excellent customer service and responsiveness of the Glassen team. The most significant benefit is I never have to repeatedly request/follow-up to find the assistance needed; this ensures that our IT requirements are always met. Compared to other IT support firms, I have found the expertise at Glassen to be top-notch and very accommodating in the sense of working with the existing hardware/software we have, and customizing solutions that will not require unnecessary costs to our organization. If you are contemplating selecting Glassen as your IT services provider, I say do it! We have a small (but mighty) team that cannot spare time or expense on clumsy services or undue delays. Glassen gets our urgency and meets the call."

"Since moving to Glassen four years ago, we’ve been very satisfied with their responsiveness and expertise. When we first transitioned over to them, they quickly found that our system and security levels were not where they should’ve been and took immediate action to stabilize and secure us. Most recently, we had to move our entire team to a remote system in a couple days’ notice, and Glassen had our back again. They did it timely, and without interruption to our customers and team. They also keep us ahead of the curve with quarterly meetings to review our business, ensure our security, and manage our costs. If you want the best team of IT experts in your corner, Glassen is the clear choice, and we’d happily refer them to anyone thinking of making a switch."