Lake Heating & Cooling LLC

"Had them install our furnace in January 2015. They did a good job installing it but just recently we were having an issue with the furnace not working. Tried calling several times on the phone number that states they answer 24/7. sometimes the phone just stops ringing but was able to leave a message once. Still waiting for a call back. Since it is the end of October, we could not wait any longer and had to call another place that did give us a call back."

"Lake Heating & Cooling, a/k/a Alderman. Had them come to install a new thermostat. That was fine, except they kept the detailed manual on how to do the settings and forced us to access the same document online. The thermostat still works fine. While here, they found a broken plastic pipe in our furnace that was dripping water onto an electrical connection. Said they'd order a replacement, come back out and install it promptly. After a couple weeks, I called, and Rian claimed the part was sitting on his desk. We had multiple appointments and excuses. He forgot. He lost my address. Never did come. A year later, after the dripping had already shorted something out, I finally had the problem fixed by a different contractor who got and installed the repair parts within a few days."

"He installed a new furnace in my dads house 6 years ago. Call him 4 times and left messages. Furnace was not running on valentines day. He never even called me back. If I would have k own this is the kind of service we would receive, would have never had him put in the furnace. Bad business."

"He had to make several stops at my residence. Every time he left last year our furnace would work for a few days and then we would have to call him again. Ordered and payed for a part last year, was finally put in this past week when we had to call him again. This time he was very rude to my wife and actually stormed out of my house, Without the furnace working, i was not home at the time, or else I think he would have acted differently. Would highly not recommend this company."

"I had work done on my furnace with this company. For the first winter I had issues, their tech was at my house at least a dozen times and could never tell me what was wrong with it. I got a different answer each time. Was sent a bill before the furnace was even fixed. A year later, the new part still wasn't put it (the one that was billed for and paid in full for). Wouldn't recommend them of they were the last furnace place in business."