Bryan's 24/7 Heating and Air Conditioning

"Prompt and honest, very impressed with his furnace install."

"avoid. dishonest contractor. came to check A/C water leak in basement, claimed that unit is freezing due to low coolant. recommended replacement of unit. upon further investigation it turned out that there was no freeze whatsoever and that the water condenser drain hose was completely clogged and caused a backup of water flowing down the pipes. it is very unlikely the he could missed this issue and most likely acted in self interest trying to upsell a service. I fixed the issue in 10minutes. in addition to that he was very bad at communicating, ignoring requests and giving very vague timelines. while the coolant may have been low, it did not cause the leak and a replacement of the unit would have NOT resolved the issue. there is more nasty details which I will spare you here. I normally avoid leaving bad reviews for local businesses in a small town, but this person has major character issues. update 09/2022; Bryan also refused to return a deposit of couple thousand USD, thankfully i was able to claim that money back through my bank, by filing a fraudalent transaction claim, which saved me the hassle of going to court"

"Called to ask if he would be willing to work with a home warranty plan, and before I could even finish my sentence he rudely cut me off with, “no not interested in anything like that.” When I asked him why, he said it’s more hassle than it’s worth to work with the warranty company because he has to fill something out online for us and submit a contractors card. I’m sorry but that shouldn’t be a reason to not work with someone. He gets paid up front by me as a client and I explained that, but he further went on to say it was too much work to fill out an online diagnosis. Said he’s too busy, and I’ll have a hard time finding anyone to work for me. His attitude towards a new client was disappointing. We are new to the area and this put a bad taste in our mouths. It’s not so much that he said no, but that he didn’t even let me finish speaking before cutting me off and then continuing to be rude."

"Bryan was awesome and super helpful! He is very knowledgeable about what actually needs to be replaced and fixed in your home related to gas. Not only did he install a brand new furnace that we actually needed, but he caught a major gas meter pressure problem and fixed it! My sisters and I are currently going through a remodel at our first home and it was truly a blessing to work with Bryan. Thank you!"

"Had a problem with our A/C during the 4th of July weekend. Called Bryan at 24/7 Heating and Cooling and he was able to stop out within an hour. He quickly diagnosed the problem and had the parts on his truck to get the system running again. The bill was reasonable and service was fast and friendly! I highly recommend calling Bryan for all your heating and cooling needs."