VCA Associates in Pet Care Animal Hospital

"Sad / Confused / Enraged Been going here for 6 years, this past year we found out our dog had kidney disease. Everything was fine and dandy, great service, positive vibes all around. It wasn't until much later, after subjecting our dog to unnecessary treatments and racking up exorbitant bills, that we discovered the truth: our dog was in stage 4 failure (WHICH we didn’t even find out from VCA) How could they withhold such critical information from us? How could they toy with our emotions and exploit our trust? The second vet stated that this should have been treated months prior (when we found out). We were blindsided...We were never told how severe her situation was and were convinced we could fix our dog, manage this disease, get her on track to live her life. We entrusted this so-called "professional" establishment with her care, but instead of being forthright and transparent, they kept us in the dark about the severity of our dog's condition. The second vet said that they could help but strongly suggested we take her to WVRC for 24hr care. ADMITTING that would be best for our dog. Only 6 years old and I feel like we could have done more to help her. I asked about our dogs bloodwork many times, but now I know never to trust and to ask for the paper copy myself. We were also never shown any bloodwork, ultrasound, xray UNLESS WE ASKED. Instead of providing proper care and guidance, they chose to prioritize their bottom line. Shame on them for preying on vulnerable pet owners and for failing to uphold the basic principles of honesty and integrity. I will never be coming here again. Disappointed and heartbroken to say the least."

"Was sad to learn that Dr. Toetz is no longer at VCA, however Dr. Centgraf has always been great with my pup. The staff is always willing to do everything they can to get my dog in when she's in a pickle, or if they can't, they're quick about sending the emergency vet the information they need. Everyone's always very kind and you can tell they really love animals here. Prices have always been reasonable as well."

"We have been going to this clinic for a while for all our dogs, but recently one of them became pretty ill and the entire staff was very compassionate and accommodating. They took all the appropriate precautions and the Doctor was very thorough with what his suspicions were and what tests were needed to give a proper diagnosis."

"I cannot commend the caring team at VCA of Waukesha enough. Everyone at the office is truly amazing. A week ago our Mastiff was having some serious health issues. Not only did they get her in last minute but the team assisted us with bringing her in and stayed to make sure she was ok. We have been to several other vets over the years but none have been this wonderful. Thank you so much."

"Our pets have received nothing but the best care from our Veterinarian & staff at VCA. They've always managed to work with us within our budget by finding a variety of ways for us to meet our pets needs when we're struggling financially. Unfortunately, we had to put down my 20 year old feline Luna who was dying painfully from heart failure. He made it 8 months longer than the original prognosis so he was a fighter! The care, empathy & tenderness with which both we & most importantly our cat was treated when the time came we will be forever grateful for. A veterinarian & their staff cannot 'play-act' such a blatant display of love & sadness. Their sincerity helped us cope & feel less alone, & their compassionate demeanor helped calm our cat in the last few minutes of his life. If you want a veterinary clinic that is professional, has a full panel of experts, has all the equipment needed at the clinic to deal with ANY emergency, is willing to work with you within your budget if money is tight & consists of compassionate & dedicated individuals who love all animals (and it shows), then VCA is the best choice you'll ever make for yourself and, above all else, for your pet(s)!"