Bay Bank

"Been a member for about 10 years and everything was good up until Covid. After Covid, they definitely went downhill. I closed my account and went elsewhere."

"Awful experience, they lock you out of your account/YOUR OWN MONEY! For no reason at all. Don't bring your business here, these savages have no idea what they're doing. They locked my account cause they didn't know what "Zelle" was. HOW ARE YOU A BANK, AND YOU HAVE NO IDEA WHAT ZELLE IS?????"

"I've used several banks over our 33 years in business and miss the personal relationship with the bankers. That's until now! Jeff Bowman is the best president of a bank we have ever worked with and always takes time to greet you as well as the rest of the staff. Very comfortable atmosphere easy bank to do business with."

"Never had a problem with them in over 10 yrs as a customer, until recently. I was on vacation and had cash deposited into my account, with the same personalized slips I used for years. My money was put into a lost funds account because of a 3 digit number that identified me as a new or existing customer (never a problem before) Mind you, my account number, full name, address and phone number we're on the slip. (Vacation ruined) 2nd, I deposited money, only to find the amount was deducted instead of added. Then they said they fixed it, but only put my balance back without the addition. I just deposited cash and it doesn't show in my balance. These were all cash tranactions, I don't understand how they can be so careless with client funds. I will be leaving Bay Bank"

"Trying to look at your account online is almost impossible. The woman that started my account up had the personality of a brick "although I think bricks may be more personable". There are a 2 ladies at the drive up that keep me coming back because they are so sweet and happy."