United States Postal Service 401 East Industrial Drive, Hartland, WI 53029

"Most of the people are great but the place/parking lot is way too small for the area now. There should at the VERY least be a secure place to put packages that are ready to be shipped instead of waiting in line in a cramped space. Common sense. Many of us just want to drop off our packages and get the heck out of there."

"Our hometown Hartland post office is amazing, because of the exceptional long term employees! Truly they have accepted a role as part of our neighborhoods. The ladies and gentlemen who work at the counter are so friendly, helpful, and professional! They go above and beyond their duty to customer service. Our Hartridge delivery gentleman cares so much to get it correct and is so friendly while doing all the deliveries. Thank you!"

"I am SO impressed by the fabulous customer service this Hartland PO provides. I send heavier parcels here multiples times per yr and the few times there has been glitches in transit (not fault of 53029) Hartland PO (most recently *Don*) has gone above and beyond to assist me. Excellent!"

"Waited today for two packages urgently needed prior to leaving for vacation tomorrow. No delivery. Checked online tracking, and saw that delivery was attempted, but USPS could not leave packages. We live in a condo and the driveways were being resealed. Delivery person never attempted to leave notice; never attempted to walk 10 feet across the front lawn to leave package at our door. We were home waiting ALL DAY for these packages. Attempted to schedule re-delivery online and received msg "Redelivery not available for this address." Very disappointed in this lazy postal worker."

"There was some address confusion on a package that I had shipped from Target - it was sent to my old address and I called to see if someone could assist me in locating/retrieving this package. I have a forwarding address set up so I was confused how this was delivered to the wrong address in the first place, but I don't understand all that goes in to package delivery, so maybe only paper mail is forwarded. Either way, the woman that I talked to this morning was rude and didn't offer any solution in helping me to locate the package, other than to knock on the door of my old residence and see if they have it. She made me feel like an idiot for even calling to see what the options were for me to resolve this issue. This is not the first time I've had to deal with this particular employee who greeted my previous issue with the same level of poor customer service that she did today."