Think Bank,

5201 Members Parkway Northwest, Rochester, MN 55901

"Went to open an account. I had several checks to deposit, but they only took a few is the checks. He told me that half of the checks were too old to cash. I have never heard of that before. They were a few months old, but not a year old like he acted. I didn’t feel good about opening the account with them. I don’t feel valued and I’m not sure this is the bank for me. I wanted to stick with a credit union, but I’m not sure this is the one for me. I do have another account at the Mayo credit union, might be better to just stick with the one bank."

"Just like others have said love to charge but won't help when you need it also like to deny loans even though other places will give you one only reason they give you a gift is to lure you in to get an account"

"All for supporting local banks / businesses, been banking here 3 years, but customer service is not to par of that of other banks. After hours for customer service is sent to third party with poor results and delays. My wife setup a savings account for our daughter, since she wasn’t asked to have husband on the account and since we share accounts it wasn’t a question whether I had to be on it or not (thinking we are already on all accounts together). Come to find out I cannot access daughters account and to gain access I cannot request a form for my wife to authorize, only my wife can, they wouldn’t even email it to her contacts in file. Seems like very overreaching protection of accounts, especially since it’s evident she is a minor and we are both parents."

"Brandi at the branch on West Circle (near 55th street) was super pleasant and helpful! I stopped in to get some information about personal and business accounting and left with so much more. This is a new t bank! I recommend everyone stop in and find out how you can eliminate fees and enjoy more piece of mind with their money."

"Denise at the West Circle branch did a great job helping me with the purchase of my truck. I bought the truck on a Saturday but I didn't have the financing setup yet so I wasn't going to be able take it home until Monday. I went to Denise's branch 30 minutes before closing thinking I would get the paperwork started but she was able to get the complete process finished and I took the truck home the same day!"