H&R Block

"I’ve been working with Mr Han Jo for about 10 years now. I can only say good words about him and his service. He is always on top of everything and I know I can get my taxes filled on time with him. And most importantly, he will do everything with big smile on his face. Highly recommended."

"I was just in the Agoura Hills, CA office and was verbally assaulted and physically threatened by an employee. When I walked in he asked how he could help. I told him I had a 8:45 appointment. He replied, "No, you don't." I told him I made an appointment on line. He said, "No, you didn't." Stunned, I again assured him that I did. When he saw my appointment on his computer he told me that I had an appointment to drop off documents. I said that's correct, "I do have an appointment, then." Then he started getting angry. I asked him if he wanted my business, and that I couldn't believe he was treating a customer this way. He then got up out of his seat, told me to leave and came toward me. I thought he was going to hit me. He angrily told me to leave again, and that he was going to call the police. I was actually in fear that he was going to attack me. Unbelievable, H and R Block. I did my taxes at this same office last year with another agent and the service was good. But after this incident, not only will I never use H and R again, I will actively tell everyone I know, online and off, about this crazy, deranged employee who treated me in such a manner."

"Sam Firestone does a great job! Evening during my meeting with Sam people came in and asked them Firestone. Work for H&R Block about tax problems and he had an answer for them."

"Our tax pro, HANWOOK JO, is the primary reason why we will use H&R Block next year again. He is kind, honest, and thoroughly professional!"

"Mike Anderson is the best. Trust him to do the best for me when tax time rolls around. Will use him again next year and recommend him to friends. Christopher Clements"