24 Hour Fitness 3615 El Camino Real, Santa Clara, CA 95051

"Come here after work. Showers are slimy and disgusting! Gym feels like a steam room, doesn't feel like AC is on. Very disappointing to say the least. I would expect with this location being new and busy that maintenance would be a top priority . It's evident that it's not. It's gross and feels like a fungus hazard."

"I started going to this 24 Hour Fitness instead of the one on Fremont. This one is much newer!!! The pool is cleaned every Wednesday- nice! I wish the staff would make changes in the music too every 2 hours or so. I also feel like there is never bags to put my wet clothes after I finish a shower. I agree this is a very popular gym. Lots of people who use this gym are "dressed up" to look good. I go to the gym to use the recumbent bike and do a few classes. I don't go to be "seen" so it feels like people are there to show off instead of just work out. I love the classes except when either 1) the classes get jammed pack and people are stepping in front of each other (so no one keeps track of who is registered for the class) and 2)when there is never a mat to do exercises in the gym. They should either purchase more items with signs that say KEEP in the workout room OR have staff put mats back where they belong. There is a lot of weights everywhere! Overall, I like working out at this gym (parking can be jammed pack at times)."

"1. Terribly crowded and understaffed. 2. Some machines are out of order for weeks. 3. Used paper towels are everywhere. 4. They play salsa music for hours and hours. As much as I like salsa it is not the best workout accompaniment. At least change it every once in a while. 5. People who work out there are usually very nice. 6. No free trial period. Every other gym has 1-3 days of it. Update: they've changed the music."

"I was very satisfied with the customer service at this 24location. A young Asian guy named Ryan helped me and my wife with our membership issues. It took a while to process, but the entire time he was patient, with a warm smile. The way he treated us older folks was so respectful. I had an amazing experience because of him."