R.E.M. Income Tax Services 8077 Florence Avenue, Downey, CA 90240

"THEY ARE LITERALLY CRACKHEADS. DO NOT COME HERE!! There’s literally bottles of alcohol everywhere in the office it’s unprofessional. Save your time and money and go somewhere else. The guy Ramsey is a sloppy messy loser. Service is non-existent. Office is a mess. Never got my tax refund. Go somewhere else!"

"Trash trash company. I been trying to get in touch with them and no one answer even though said open. I have not receive my tax return. I'm 1000%sure they did not submit my application. I need the owner of this trashy company to contact me ASAP. Also my brother has not received his return."

"DO NOT do your taxes with these people! Very unethical! If I could give them 0 stars I would. They never sent my file to the IRS. It has been 6 months and still nothing. They don’t answer your calls or emails. I finally got a hold of Ramsey the owner and he was so unprofessional and wasn’t willing to help me. I paid to have him do my taxes and send it electronically to the IRS. Still waiting for him to send in my taxes to the IRS. I know of other people who used this company and have had the same result. They have had to repay to have their taxes done by someone else."

"When I called or made an appointment in the beginning Sandy was always available. I paid Sandy $350.00 to have Ramsey prepare my taxes. Sandy also asked me for a $500.00 deposit that would go towards other tax work I needed. The tax expenses that Ramsey prepared were all falsified. I couldn’t use it! I’ve made appointments with Sandy, but she was a no show. I’ve called & texted to make an appointment, but she is always too busy. I just kept getting the run around from Sandy. Now she tells me that she no longer works for the company & I need to talk to Ramsey the owner. I call R.E.M. & leave messages. No one calls me back. I look on line & their business says temporarily closed. If you use this company don’t say I didn’t warn you. I spent $850.00 with this company & literally got nothing in return!"