All Valley Appliances Heating & A/C, Inc

"I had my microwave issue, where panels were not working and my homewarranty company assigned this company. Technicians just came for the appointment and took the pictures without even diagnosing what is the issue or asking my tenants details from when and how the issue happened. But in his report to homewarranty company mentioned as physical damage and also front guide cover panel was missing, which is not the case as cover panel came off and kept near the microwave. Due to incorrect report from this company technician, my home warranty company not ready to consider as normal wear and tear. Inturn I tried to reach this appliance company for almost 4 days and left a VM every time, but no response. On 4th day, I figured out of reaching them by calling as new appointment, when I talk to the front office person, she was so rude and not ready to listen, just stated that I need to talk to home warranty not to them. Funny thing is the same company fixed microwave issue almost an year back, I think that fix was not completely done which trigged this issue again. I will never recommend this company as its waste of time and money for us."

"Scam Alert! I had a terrible experience with Fidelity Home Insurance and their partnered repair company, All Valley Heating. After reporting a leaking washer and dryer unit, Fidelity sent a repairman from All Valley Heating, Dmitrii. During the house call, Dmitrii concluded that the leak was an issue covered under warranty and that it was due to normal wear and tear. He even left a paper confirming the same. However, our claim through Fidelity Home Insurance was shockingly denied. When I called Fidelity to inquire about the claim denial, the Fidelity rep said that All Valley Heating cited that the washer leak was due to overloading – a claim never mentioned by Dmitrii during his inspection. In fact, this is blatantly false, as i only used this washer to wash clothes and it was never overloaded. It’s evident to me that Fidelity Home Insurance is using All Valley Heating as a tool to deceive and scam their customers. They lure you in with promises of warranty coverage, only to deny your claim. Not only that, but the interactions with All Valley Heating over the phone were rude and unprofessional, adding insult to injury. Save yourself the headache and avoid both Fidelity Home Insurance and All Valley Heating at all costs. They're only interested in collecting small initial visit fees and providing zero actual service. My experience was beyond disappointing – it was a blatant attempt at fraud. My suggestion is to steer clear to protect your wallet and sanity."

"Very disappointed contractor assigned to my AHS ticket. The guy could not fix the issue and blamed it to something else. The fridge issue, he reported it as missing ground connection which was so wrong. The dryer issue, he reported as physical damage, which is actually a wear and tear! So much waste of my time and money! ==== after reading others reviews, I know that I am not alone! This company uses the same trick to steal money from insurance companies!!! They tell you first place that they will order parts, then you will get a report from insurance company saying that it is "physical damage"!!! so it is not covered and they steal your money(co-pay amount) and insurance company's money per visit. VERY BAD practices!!!"

"I recently used this company for my refrigerator repair. Came across them through my home warranty. I wasn’t sure based on the existing reviews, but gave it a chance anyway. I’m pleased to say that their service was satisfactory. The technician was able to explain what went wrong and what needs to be fixed. They even came back a second time to check everything per my request."

"One word describes this company. GARBAGE. They are the definition of unprofessional. I was forced to work with them because of my home warranty company, but it was the worst experience I've had with a contractor. It took over a month to get my dryer fixed because they refuse to do any real work. They will pull every excuse in the book to do their job and the technicians they send have no clue what "customer service" means. They don't even speak basic English. You will have an easier time communicating with a camel than getting this inept people to understand. Stay away from this company. AVOID AT ALL COST."