Asurion Phone & Tech Repair (formerly uBreakiFix)

"Jose and Rafael were excellent! They gave me the price to repair, upfront. My phone is fixed and the bill was totally reasonable. I highly recommend this business!"

"Rafael was courteous and helpful! Brought in a Samsung we thought was broke, got it charged and working in no time!! Definitely recommend them, saw them interact respectfully and helpfully with several people while we waited"

"Took my phone in to get repaired. They were supposed to open at 10a, but no one bothered to show up. A single worker showed up at 10:30a and tried calling management while half a dozen people waited outside, some who were waiting to pick up their phones. Others like me waiting to drop their phones off for repair, and no one showed up for over 50 min. He couldn't open the door, and tried his best to manage communicating with management and the frustrated people oitside. I finally left around 11a. Completely unprofessional and unacceptable. This comes on the heels of attempting to get my phone repaired as they are an authorized repair shop. They offered to call me back when the parts came in, but never bothered. I had to call repeatedly to see if the part was in. It was finally in this week and this was my one chance to get it repaired before the holidays, but that opportunity was gone. A really disappointing experience overall. Originally had this as a one-star review, but changed it to 2 stars as the employee who sat outside with us was kind and considerate to everyone's frustrations, even after I lost my cool for waiting for almost an hour."

"I felt very comfortable taking my phone to this location. I cracked my Samsung S10 screen and couldn't unlock my phone. When I called the store the person who answered the phone was very knowledgeable, helpful and honest. That's always a great thing. When I arrived I was told to come back in 2 hours but my phone was fixed before then. I would highly recommend this place."

"I usually hate going to these phone repair places because I never have a positive experience, but I can say that this place has totally changed my perception. I was having issues with my Samsung Z Fold 4 screen. Using my Samsung Care + plan this was listed as a nearby authorized repair facility. I made an appointment online and met with a service advisor named Rafael. He was very nice and courteous and understood my phone well. He noticed the screen wasn't the only problem, but also that there was an issue with the hinge, which was sort of unnoticed by me. The part I needed was in stock and they were able to completely repair my device and call me for pickup in just two to three hours, which was actually faster than the quoted time. I will definitely recommend coming back here."