Mitigation

"Mitigation Inc. was extremely unprofessional. Travis preyed on our vulnerability of needing a company that would do water restoration on a weekend. Travis and his employees were unable to manage a proper paper trail and accused insurance company of conspiring against them. This a small fraction of problems. Please do not use them. I am fair and understanding but this company was horrible to work with. -Did not provide proper documentation of cost of job in a timely manner nor provide insurance with what was needed. -Poor communication(purposely hung up on me, did not take my calls) -Slow or no contractors would show up to job when scheduled or did not schedule -After began job sent email with paranoia of not being paid when job was not even completed. -No communication for 2 weeks or sproradic -Rude and off colored jokes to female tenants and owner -Lied to or about homeowner -Inflated costs for repairs sent to insurance company(fraud) -Staff could not provide competent emails -Continuously sent bills or paperwork for another job -Stated insurance will pay for mitigation and testing and will only go after insurance company -Trying to get money from me for work not done -Did not provide photos to insurance company that were requested -Sued me for work not done -Called after business hours -Accused us of fraud -Entered my home/garage without permission, when already stated to not enter my home or complete anymore work."

"They arrived about 30 min after we spoke on the phone, they were very quick and professional. My house was back to normal before I know it. They also took care of the payment, talked to my insurance company directly. Very good experience."

"We called late morning, they sent an email indicating their window of arrival. They arrived with 4 hrs, fixed our copper pipe leak with in an hour. Very happy with price, attentiveness, explained everything they were going to do...Done! Job was around 1 hr or less. Clearly would recommend them whole heartedly and will use them again."

"Travis came in a few hours after my call was made. I was impressed by their speedy service and willingness to work during the storm and late hours. I had 2 patio doors that unfortunately did not block the water from entering the house during the rain and windstorm. He came along with Mr Alfredo to set up the dry outs and dehumidifiers. He was concerned for my health as well and made sure to put up the plastic barriers to contain the area. I appreciate them during this rainy season."

"Neighbor recommend Travis and His smart team to do a mold inspection in my home. When they arrived they were fast & did not waste anytime. I was impressed with their professional work. They even did a hygienist testing which was a good system to make sure my house was safe. LoL after the test results it came back that mold was growing so they did the mold abatement and got the job done ✅ Fair prices of course wasn't a mom and pops price but good enough to get the job done professionally"