Chris Wilson Plumbing & Heating Repairs Inc

"Outstanding! Great communication leading up to appointment and during. Cody safely made a short term repair on a very old and difficult access furnace. He took pictures and explained what is wrong and how important a new furnace is for safety. Cody is very polite, clean, and knowledgeable. Arianne called me from the office to confirm our appointment and day of to give me a timing update for technician Cody. I was referred to Chris Wilson and will call them and refer to them in the future. Robert, Carmel by the Sea"

"Lou was professional and also friendly and easy to talk to and understand. I unfortunately needed a new furnace, but he explained the problem and tried to get the part for me (which was no longer available for my old furnace.). He also facilitated my getting the new furnace very rapidly."

"Cody completed repair of heating unit. Service was timely, work was efficient, Cody was professional, thorough, checked all areas including filter, very knowledgeable and skilled. Costs I believe was very reasonable for work performed, value was great because it was done right, everything works, and very clean!"

"Called in the am the day after a holiday, Mr Wilson was out quickly, assessed the situation, gave a reasonable estimate, and completed the repair and part replacement in a short time. A very pleasant, professional, and experienced . person that made me very comfortable knowing that the service call outcome would be fantastic. I can, without a doubt, recommend Chris Wilson Plumbing for Service satisfaction."

"My experience with Chris Wilson Plumbing, situated in the picturesque city of Seaside, California, was nothing short of a horrifying nightmare that served as a potent reminder of the monstrous side of humanity. As a simple passerby requiring nothing more than a parking space that was legally mine to use, I was unceremoniously thrust into an unexpectedly dreadful spectacle. One could imagine my surprise when, upon parking in front of their business, the owner and their employees erupted into a hostile, uncalled-for tirade. Their aggressive threats of violence were devoid of any sense of decency or respect - principles that should lie at the heart of any reputable business. This relentless aggression was exhibited simply because they perceived my responsible, legal parking as an affront to their establishment - a gross misinterpretation of their entitlement. Among the daunting array of threats received, one chilling statement takes precedence. A staff member, a black man, brazenly threatened to shatter my car window. Note - I hadn't interacted with these individuals prior to this incident, making the whole ordeal even more disheartening. People engaged in such a servile profession should personify qualities of respect, kindness and professionalism. In stark contrast, the team at Chris Wilson Plumbing radiated an aura of downright hostility. The brazen threats and undeniable incivility emblazoned my memory like the mark of Cain. By their sad performance, they’ve proven that customer service, decency, and the bare minimum of respect for fellow humans, let alone clients, are concepts as alien to them as the far-flung reaches of the Milky Way. They have revealed themselves to disregard the essential ethical rules of business ownership, or basic human respect. Make no mistake, their behavior is a blight on the great reputation of Seaside's supportive community and thriving businesses. One could only hope this review serves as a wake-up call - a cold blast of reality that your actions have severe consequences. In all honesty, I yet to encounter a plumbing company with such a despicable behavior, a tarnished reputation, and an utter lack of decency. To the management of Chris Wilson Plumbing, you ought to seriously consider rectifying your approach towards people; you may run a business, but it is people and their kindness that make or break it! Until profound improvements are seen in both your demeanour and how you treat common citizens, I wholeheartedly advise potential clients to seek out plumbing services elsewhere. At least, until Chris Wilson Plumbing salvages its services from the dark depths of hostility. For now, if they envisage shedding tears from this review, may those tears irrigate a fertile growth of change for the betterment of both their staff and community."