M.A.C. Berkeley

"These people are helpful; they like to give advice; they’re not self important or arrogant. They clearly know a lot about Mac products. you don’t need appointment unless you really do. They’re not in business to sell you and sell you. You’re in business to give you good advice and help you out with your Mac, MacBook Pro, software or hardware. Great guys great job good prices."

"M.A.C. rescued me when my printer jammed and I could not free it. HP online support was useless and their chat also, so I quickly looked up computer repair, found MAC, called them up and was able to bring in the printer just before they closed. Wai Lee freed the jam and charged me nothing! Now I know where to go for all my pc problems and supplies."

"Those people are very helpful, humble, and genuine in their work. My laptop was not working so I gave it to them for a diagnostic (which usually costs 160$). They figured out that the issue is from the battery and not the software, so they told me they won't charge me anything for it. That was super nice!"

"These guys are very good and have fair prices for repairs. I also buy new Macs through them(official resellers) and then they do a nice disk image transfer for a small fee. Makes like so much easier."

"I visited M.A.C. Berkeley a few weeks ago for a fan screw replacement in a 2012 Mac Mini. I contacted them on the phone, and they said they would be happy to look at it. I got dropped off in front of the store and waited about 5 minutes to enter. The person helping me said that it was a simple repair and charged me about $5 to replace the screw and some base plate. It took them about 5 minutes, and I was happy with the price. After returning home, I plugged in the Mac Mini and discovered that it was overheating and crashing almost immediately. CPU temperatures were above 100°C with little to no use. I figured something had gone wrong with the repair. Sadly, I could not call them to figure it out since they had closed an hour before. After opening the computer up, I discovered that the person doing my repair had never plugged the fan back in, and I was able to fix it myself using a screwdriver. Although I'm happy the issue was minor, I'm disappointed that what looked like an easy repair turned into a few hours of worrying and having to open the computer myself. I'm confident that M.A.C. Berkeley is a proficient repair store; however, I can't give them a 5* rating because of my experience. I've had many friends recommend them for quick repairs, and if I end up using them again, I will update this review with my newer thoughts. As for all of my reviews, this review was neither paid for nor endorsed by M.A.C. Berkeley. All thoughts and opinions are my own."