KAY Jewelers 9301 Tampa Avenue, Los Angeles, CA 91324

"My recommendation stay far from this shop and company in general, they sale fake or menzonites as diamonds and them testing mashine is adjusted as they need! My husband git Me anniversary gift this set earrings and ring in covid time for 2.700 dollars because they offer 50% off, later when my earing keep fallen off my ear I back to them to fix they took it for 2 weeks and return without even fix properly since till today the hook keep fell off, they don't care to fix when I went after them other big branded company they check also the stones and most 5 companies well known on market including Robbin Brothers where I have ring too,told me this mostly all Menzonite, so not Real diamonds, they never told me that, and when I back to the Mandy talk few times they keep acting fake and repeat same words it's diamonds, I say why would I say that after two years only by find out from other shops!!! Guys stay away, or bring your tester with you, till now they didn't solve my earing damage and no replace my set they sold to me as diamond set, but in reality it pure Menzonite. I have all video prove and photo, reciept of my set, this is very bad to cheat millions of customers and sale fake diamonds, or at list say to customers it's not natural diamonds but grow here in laboratory, artificial basically"

"Had an amazing time ring shopping with Kay Jewelers, starting off at Northridge and then over to Thousand Oaks, all because of Ava. She was incredible, really patient and totally focused on helping me find "the one" ring. It was wonderful how well they worked between the two stores just to make sure I got exactly what I was looking for. Big shoutout to Ava and the Kay team – you guys rock!! I can't recommend them enough if you're on the hunt for some stunning jewelry."

"Amazing customer service from Dennis and Victor! They were very patient with me throughout the whole time and listened to my needs. Extremely professional and polite. I left happy with my new ring!"

"Ava was a pleasure to have help me through my difficult process. She has the most amazing customer service and will make you feel at home through your process. It doesn’t matter what you need assistance with she is the person to go to."