24 Hour Fitness

"After searching online for a gym, my wife and I decided to sign up for the 2-day guest pass. We visited the location only to find out that you can't work out without scheduling your visit. When we suggested a different day and time, they said they couldn't accommodate it. We had a terrible experience with customer service, and the parking here is subpar. Next time, if you're offering a "free trial," make sure to specify calling first to avoid wasting people's time. The receptionist also mentioned they were at capacity. Avoid this gym; you are better off elsewhere!"

"Update as of 29 February 2024: No significant changes from the last update. From my experience, visiting before 7:30 am will yield a slightly below average (4 out of 10) cleaned facility. It appears the cleaners are scheduled only at certain times. I’ve witnessed the locker room degraded from clean to dirty/unsanitary within a 1-hour period. Far too many patrons to have only scheduled cleaning times. Cleaners should be here all day maintaining this facility. This is my final update for this facility. I hope this helps. Cheers! as of January 29, 2024: the manager hasn’t responded to my email complaint. However, I’ve noticed an increased cleaning staff presence on the floor as well as the men’s locker room. There’s still ample room for improvement but I wanted to acknowledge what appears to be an attempt to address the cleaning issues. Pros: affordable membership price, ample workout equipment, pool, good parking options. Cons: cleaning is subpar!! The men’s lockerroom is downright deplorable. Dirty sinks, urinals and floors, paper littered throughout. To management reading this review, please respond with a tangible, measurable solution. Canned responses like: ”we appreciate your feedback and are working tirelessly to improve” are unacceptable. Complaints such as this were submitted well over a year ago yet no resolution. I emailed the manager outlining my concerns and will await a response. I’m prepared to elevate the concern until resolved. I’ll provide periodic updates here."

"If you consider waiting around for equipment to become available as part of your workout routine this is the place. Nice facility but way oversold and even in off times it's hard to complete a full workout in a reasonable time or with any rhythm. Not to mention the mob of aspiring influencers on the their phones/taking pictures and all the groups of high school kids hogging equipment. I was a member for over four years, not anymore."

"My experience was great I had a personal trainer there his name is Mike he's actually teaching me how to properly stretch and to shift my body I have an injured knee so he's working with me and weight loss and toning my body"

"I first went here shortly after the gym opened a couple of years ago and was impressed by the styling, large space, and new equipment! The gym’s in an office building complex with limited duration validated membership parking during weekdays, so I had a quick workout, leaving little time for a review with photos. With recent visits to the South Bay, I revisited the gym at different times and noticed a similar pattern of use and abuse by members as other urban gyms, with staff barely able to keep up during the high traffic times. I cringed at the locker room lacking maintenance one evening and then appreciated the cleaner appearance on another day, before the crowd! The actual gym was nice to see! It’s one of largest gyms I’ve ever seen, still with newer workout equipment than I’m used to and separate workout areas and programs with lots of space. It helps to keep in mind the orientation of the parking area with the gym, as the gps may not work well inside the garage. I first followed other members leaving their vehicles in workout clothes with duffel bags, while noting my own vehicle’s location! So relative to busy urban gyms, there will be the typical times of overcrowding and the challenge to get a handle on it, tho the slower early morning, midmorning thru noon and late night visits may be more opportune."