Jase & Sons Chimney Cleaning

"Just had a new gas fireplace insert installed today by Jase & Sons Chimney Cleaning. The process was smooth, and the new system looks and functions perfectly. Melvin and Brian, the technicians, were highly skilled and offered valuable insights. Can't wait to enjoy clean-burning fires this winter in San Diego!"

"The chimney sweep, Terrence, did an outstanding job. With the right tools from Jase & Sons Chimney Cleaning, he was able to finish the task quickly and effectively. He showed a tremendous amount of expertise and offered important insights."

"I will edit and update if something changes but so far, cannot give more than one star. I called to schedule an inspection as we haven’t used our chimney since we bought our home, and because no one would be able to be home she said she would talk to the technician to make sure it would be ok and call back. Didn’t hear anything until the next day when a tech called and said they were on their way to our house, though we’d never scheduled anything. He rescheduled to Friday. Thursday he calls again, says he’s on his way to our house. I told him he’d scheduled Friday. Friday he shows up, two hours later than the window of time we’d discussed. I wasn’t home, so gave him the lockbox code to get in. He calls me back one minute later, says the chimney looks fine but needs some caulking and a cleaning, which would be $360. I asked if he’d actually inspected the chimney and he said he had, which seemed surprising since it only took one minute. Calls me back a minute later asking if it’s a wood stove or a gas stove, which seems like something a supposed chimney inspector would know(?) Ten minutes later calls me back, says he’s finished and asks for payment by phone. I don’t know anything about chimneys, but from what I’ve read (including what’s listed on their website) a chimney inspection and sweep takes over an hour. Our dog sitter happened to be outside when he came said he had pulled up in a van that said carpet cleaning, and only saw him bring in a wet dry vacuum. I have tried calling several times now to speak with someone from the company and no one ever is there, they just keep saying to call back. I haven’t paid yet, because I want someone to actually verify we have a working chimney before I do, and the tech keeps texting me asking if I’ve paid. Not sure what to do at this point. Wouldn’t recommend this company to anyone - it’s been a very bizarre and unprofessional experience. Photos posted of the caulk job and ash leftover."

"Brian from Jase & Sons Chimney Cleaning was very amicable and offered services at a fair price! He took the time to elaborate on several aspects of the chimney cleaning process, something I truly appreciated. I would feel at ease recommending him and his chimney sweep services to others!"

"Bruce was knowledgeable and essential in quoting a new central air system on our older home. Adrienne was fantastic in keeping all our communication in a timely manner as well as answering our questions. Personal and professional service."