Catbird Culver City

"I happily spent an hour in this store looking at every single piece in person. Catbird is my favourite go-to jewelry shop. While you certainly could view the jewelry on the website from the comfort of your home, nothing beats the in person experience of seeing the size and detail of pieces in sunlight or on your skin. Anne and Clarissa were amazing and so helpful with my purchase. Plus, they were very kind to my dog, and that goes a long way in my books. :)"

"The first time we went in the employees really did not pay any attention to us. This was around the same time that many of the negative reviews were written. We went back again as we were hoping to find something specific and they were very helpful this time! The store has a strange layout and sometimes feels like it has too many shoppers for how it’s currently arranged. The jewelry is difficult to view with the current set up because of the level of many of the shelves (they are awkwardly away from eye level) and the lighting/small typeface that they use for the names of the designers. There are a few design issues that make shopping here less pleasant than it could be but considering how busy they were we did think the staff did a great job!"

"I know they opened a few months ago and I think they may have gotten more streamlined since the other comments here were written because I had a great experience looking at engagement rings and wedding bands there. The staff that helped me were very attentive, patient, and knowledgeable about their products, and showed me some items I wouldn’t have looked at that I ended up liking way better than what I thought I wanted. Their stuff is definitely more unique than a big name jeweler, however it’s not customizable like those big ones are. But overall, this is the kinda place I was looking for and I had a great experience there."

"SAVE YOUR MONEY. Do not support this company. The quality of their products are cheap and they are overpriced! Made a mistake and purchased at their store and reached out to customer care since I was given the WRONG return policy information by the salesgirl. After 4 emails to the corporate offices they responded and basically said too bad we cannot help you. If you shop online and in the stores there is a different policy and they will NOT make an exception for any changes. They are only interested in the dollar signs. I would suggest you save your money and shop elsewhere for jewelry. Not worth your money to give business to this company. There is a reason all of the reviews are negative..."

"Not a fun experience trying to buy myself something nice before the holidays go into full effect. Employees are very condescending and are too busy chit chatting with each other and trying on jewelry to give you any service. On top of it all once you do get half effort service come to find out they don’t engrave on site. You are better off buying it from the website since the person checking me out took over 15 minutes to do the transaction - it would have been quicker for me to just do it on my computer. Spent over an hour here for something I could have done at home in 10 minutes. Do better Catbird - never been to any NY location but this wasn’t it."