BVLGARI

"Exceptional service from Nancy at BVLGARI! My partner and I purchased two wedding rings and Nancy made the entire process seamless and enjoyable. Her expertise and attention to detail ensured we found the perfect pieces. Highly recommend Nancy for her professionalism and warm demeanor!"

"Highly recommend their sales manager Nancy who speaks both English and Mandarin fluently. She recommended the Serpenti bracelet and selected one with the perfect size and curvature for me. It was a very pleasant shopping experience!"

"Came there recently to try on a serpenti bracelet. Ivy, and all the staff were very nice. I was shown different styles with different budget. Very pleasant experience. Hope to be back there in a better moment."

"The store has phenomenal service, special shoutout to Mahtab and January for having such a genuine conversation while we browsed products ! They recommend products, highlight differences in them, and have a warm approach with none of the snootiness that plagues a few of the luxury retail stores! I left the store happy and satisfied with my purchase! Service 5/5 Collection 5/5"

"I came here to exchange a necklace from the San Francisco store on the same day I purchased it as I did not like it and wasn’t treated well there. Immediately upon entering and my sales rep hearing my situation a different sales rep with shoulder length bob hair proceeded to talk badly about me in Mandarin from a distance assuming I would not understand her from my appearance stating that I look like a high schooler (I’m in my early 20’s) etc. and something about me being ABC (American Born Chinese) and I knew I wasn’t having auditory hallucinations because she was saying the brand of my jacket “Canada Goose” and scoffed. She continuously was talking about me and complained why would I drive to San Jose to exchange/get another necklace instead of San Francisco. Obviously because I can, plus the other store didn’t have it and it’s none of her damn business as I’m spending my hard earned money. My sales rep Fah could tell I was getting irritated as I turned around and side eyed them and rolled my eyes. She offered me drinks to calm me down as she noticed I could understand them. When I went to the store the following week to pick up my necklace it was packaged really well and I also received a travel pouch something the SF store did not offer to me. My sales rep Fah has been nothing but extremely helpful and respectful something her coworker should learn to take after. I would highly recommend Fah to anyone."