Blue Nile

"My girlfriend and I had a great experience at Blue Nile. We were looking at engagement rings and Valeria did such an amazing job helping us. We really felt the overall service was much better here compared to other jewelry stores we visited. My girlfriend fell in love with the first setting Valeria brought out. Can't get much better than that! I definitely recommend this place for engagement rings."

"Genesis at Blue Nile is an absolute superstar! From the moment I stepped into the store, her warmth and expertise made the process easier and more enjoyable. She guided me through the daunting process of selecting the perfect engagement ring with patience and enthusiasm, making me feel confident every step of the way. Now, as we embark on the journey of finding the ideal wedding band, Genesis continues to exceed all expectations. Her passion for her work and genuine care for her clients are truly remarkable. I am forever grateful for her assistance and couldn't imagine a more delightful experience. If you're looking for someone who will go above and beyond to make your ring shopping experience unforgettable, Genesis is the one!"

"I had an excellent experience purchasing fine jewelry from Blue Nile at Westfield Valley Fair Mall. I especially appreciated working with Virendra Shah who helped me from the first time I stepped foot in the showroom. Virendra was very helpful, friendly, professional and extremely knowledgeable. He went above and beyond to assist me, helping me after hours, on his days off, and even coming into the showroom before his shift to accommodate me with my purchase. He was very patient in helping me, offering me several options to consider, as it can be a bit confusing and overwhelming when purchasing fine jewelry. I could not ask for a better purchasing experience. I am waiting for my order to arrive, but am certain it will be just as beautiful as I expect. All of the other staff I met were very friendly and professional as well.....thank you! I am thankful for all the extensive help I received from Virendra Shah and highly recommend him and Blue Nile Valley Fair Mall! Thank you! Kirk"

"Was trying to purchase a diamond earring and I am glad I went to this store. Thanks Virender Shah from the store in finding the best diamonds for my use case. The communication and support were very clear and helpful. Would definitely recommend."

"I was pretty happy with my experience getting a ring here. Lianna was super professional, nice, and helpful in the entire process. We walked in with no appointment the first time, knowing very little about diamonds. She patiently helped us and educated us about how to select the diamond. After the visit, she sent a few follow-up emails to follow up on our visit and answered some of my questions. Through out the entire process, from the initial visit to the final purchase, she was very nice and patient, and made our entire experience very pleasant. Pros: - Good service with follow-up emails. The entire experience was smooth and efficient. We placed the order on our second visit to the showroom - They pick up phone calls. I called the showroom once and they picked up and helped me. - Lianna responded to text message promptly. Cons: Sometimes they reply to email, but other times they don't reply to email promptly. As email did not work well, I had to call them and schedule a showroom visit - this did not bother me because it was a better experience getting my questions answered in person. I will update this comment once we receive the ring."