United Surgery Center Murrieta

"I recently had a colonoscopy and endoscopy done here and it was one of the most painful days of my life. I’ve had 2 babies via C-section and I’d rather do that again than ever come back here. No empathy. Rushed out of the bed pretty much immediately upon awakening and SO MUCH PAIN. No meds for the pain or real understanding of why I was hurting so bad before I left. Nurses have no bedside manner training and when you tell them you’re about to throw up they flick an alcohol pad in your face. Doesn’t really work when you’re already gagging. Wouldn’t let me stand while waiting for my ride even though I’d told them I was hurting so badly. Don’t come here."

"I'm not sure why this place has such terrible reviews, everyone is so amazing here. My nurses were awesome Dr.Lim was so sweet and took really great care of me for upper egd and colonoscopy. The anesthetist was great and reassuring. My recovery nurse was my fave."

"I don't understand the poor reviews! I had both an colonoscopy and endoscopy done here and was pleased with the process. I arrived early and they took me back promptly. The nurses made sure I felt comfortable and was informed. The doctor was a bit short but professional, and Colleen the anesthetist was extremely kind and reassuring, as well as the other nurse who was present in the room. They provided me with some of the results of the procedure (aside from the biopsies, which are pending). They escorted me out and made sure my ride had arrived before sending me off. I would recommend this place :)"

"Seriously run away from this place. They are very unprofessional, unprepared and don't care one bit about patients and what we are going through. After 3 days of them prepping me ,juggling my schedule, my wifes schedule and getting a ride for my procedures, have me drive over a hour away just to tell me as im dressed out for the procedure they decided not to do it the dr would not answer a simple yes or no question. What a total waste of time. I have lost trust in ALL doctors, they are all just like this."

"Staff is cold and rude. Dr was rushed and had horrible bedside manor. Might want to have the girls in back stop talking about patients while they are still on the floor and can hear them. There is no need to bad mouth patients not cool. Will not be returning and will be filing complaints with the California Insurance board and medical licensing."