Bark 'n Bubbles

"Barks and Bubbles are the best! My hyper Maltese calms down as soon as she sees it’s her Spa Day!"

"Dominique, the owner is an amazing person. I am grateful for the immediate action she took to show support for my rescue puppy Harlem, after he showed extreme physical signs of distress while being in the care of Bark's and Bubbles, that required medical attention. Upon his second grooming visit Harlem experienced high blood pressure to the point of his eyes experiencing blood clots. Please see attached pictures. Although the source of the stressor can't be identified, when I called her and let her know his condition and behavior upon picking him up, she was in sincere shock and not once questioned anything I needed to do to provide care for my puppy. Harlem is currently still recovering from whatever occurred, is on medications, and slowly starting to come out of his crate. We are giving him a lot of love, but he is still not himself. The vet requested videos of the facility, of which none could be provided and stated that Harlem underwent significant stress for his body to undergo such changes. As his owner this has really affected me. Although Dominque has been professional and appropriate in this matter, my experience with her staff regarding this experience has been poor and unprofessional. This made me question, if I as a customer was treated poorly and disrespected via Bark's and Bubbles staff, after experiencing what I had with my puppy, how are the animals treated? I was so happy to have found this location for Harlem, and to hear how well he did with Dominique on his first visit. However, this second visit was heartbreaking. Again, Dominique thank you for your support and professionalism in dealing with this matter. However, from one professional to another I would recommend customer training to your current staff, your clients shouldn't be spoken to as they are. Also, I would recommend safety training when overseeing the pets or grooming them. Whatever occurred with Harlem occurred neglectfully, I know 100% that there was no malicious intent. However, we get busy and we get going. But, safety must always come first. Just a strong suggestion. Dominique, this was very difficult for me to write, but your staff are a reflection of you and you need to get them in check. This cannot ever happen again. Thank you for all your support. Take good care."

"This is the only place I take my dog to get groomed. He is a sensitive little guy and he is very comfortable with his groomer here. He gets the same gentle treatment and always comes out well groomed and smelling great!"

"Bark 'n Bubbles is a great place to get your dog groomed. The staff is friendly and will make your pet feel right at home. Our dog always struts around proudly after his "spa" day at Bark 'n Bubbles."

"Quick nail trim turned into my dog getting cut on one of her pads and also it went so Quick they forgot a nail. Unfortunately noticed this after we left when I had blood on my shirts. Nice ladies but unfortunately won't be going back."