Doctor Susan Kawakami 8556 Florence Avenue, Downey, CA 90240

"The worst costumer service they never answer the phones after a long time waiting period and after I called them 5 times finally one person answered me and she told me she will contact the phone to doctor office but the phone disconnected. They are headache don't try to contact them you will get disappointed"

"Dr. Kawakami and her staff have been great to my son and me. Definitely more attentive and pro-active than the specialists I've dished out tons of money to try and get my autoimmune issues under control."

"This is my primary, Nice staff very helpful, But always hurrying people in and out since they are busy. Went to follow up on and MRI of my back, Dr didnt help said since I am seeing specialist on my neck and headaches let him take care of this. I am not pleased. They also just charge you without even looking to see if you've meet deductible max. they still owe me money."

"Dr. Kawakami and her PA and staff have been really great and friendly to me and my daughters. Getting same day appointments when you are sick is not easy but that's how it is at every doctor's office. They are on top of sending my medication prescription to the pharmacy and on top of me doing my part in getting those labs in. Thank everyone at Dr. Kawakami's office."

"It's like you can't Predict when you get sick If you call for an appointment they never have anything it's always till the following month it's ridiculous.they can never fit you in the Schedule Even if you have great insurance and I just tell you go to the emergency Room. Like ok! Really and get Charge $2000 just for going. I dont Recommend this office Not only that they don't have friendly customer Service the front receptionist is so rude."