Cardiology Associates Medical Group

"Cardiology Associates was asked to do a stress test on me as part of qualifying for a kidney transplant. The last time they did so, a false positive forced me to have an angiogram. First, they called me during dialysis. I told them to call me back that afternoon, as I only have one hand free during dialysis. They called me back at 11:30, when I was still at dialysis waiting to feel safe to drive home. Eventually they gave me an appointment today at 2:30 (or so I recorded it, not at home, down 30 IQ points from dialysis). They said they'd mail me instructions. I asked if they could email them. They said no. They gave me no suite information, just an address. Post dialysis I couldn't even remember their name. Today I showed up at 2:15. My appointment was for 2:00, not 2:30. I'd have been in there earlier if I wasn't reading the directory to try and guess where my appointment was. I never received paperwork in the mail. If I had, I'd have learned that I needed to be fasting for four hours beforehand, needed to have no caffeine yesterday, no aspirin. There was no phone or email reminder which would have corrected the appointment time and given me the suite number. I cannot have the angiogram until I have this test. Thus, the delay postpones when I might get my kidney transplant. The instructions say to take all my heart and blood pressure medications, which include aspirin, but not to take aspirin. Thus, this afternoon was wasted. I get to waste more time in a couple of weeks. I expect a little better communication in 2023. They did what I'd expect of a mediocre office last century. They didn't listen to me. Last time I got a false positive. I expect the same, as they seem to have deteriorated since 2020."

"My dr referred me to this practice a month ago. They called me to make an appointment. I made an appointment at the Oxnard location but somehow got switched to the Ventura location. They were busy so I was scheduled a month out. The appointment was tomorrow. They’ve called me 3 times today. One asking why I was visiting and who referred me. Later in the day called to tell me the dr I was scheduled with didn’t treat hypertension but could get me in in 3 weeks with another dr. 5 minutes later they called me back to say that that dr didn’t treat hypertension. So I’ve waited a month for absolutely nothing. It’s really really frustrating to have an office mess up like this."

"Dr. Mansour has been very kind and professional and I trust his judgement and care. I have always felt respected by him and feel that I am getting excellent care."

"I have been seeing Dr. Dukes for 6 months and will soon have an AFIB ablation procedure. Dr. Dukes is an outstanding doctor and his physician assistant Brian is fantastic. Brian has been very helpful with my medical problems and with scheduling my hospital procedures. I highly recommend Cardiology Associates, if you desire the best medical care for your heart then Cardiology Associates is a great choice."

"What I really want to make known is that Dr. Patel and some members of his staff, and their way of handling patient care, has cost me time and money. It has impacted my quality of life and forward movement with my health care. I have great respect for and value another persons time and hope to be extended the same respect. Communication with Dr. Patel and his office staff has been very stressful. Issues included not notifying me of the progress of getting a procedure approved through insurance before it was too late to accomplish this in a timely manner and confusing and inconsistent information passed on to me by office staff on behalf of the Cardiology Group and Dr. Patel. This left me temporarily feeling helpless, surprised that this kind of care exists, and scared for other patients that put their care in the hand of these practitioners. I have sought medical care this year from many healthcare professionals who have handled my care with mutual respect and competence on many important levels. I have lost faith in Dr. Patel that he is capable of providing adequate patient care for me and feel concerned enough to take the time to make this information available for public use. Warmly, Bonnie Rose"