Planned Parenthood - San Francisco Health Center

"Beggars can’t be choosers in this society. As a woman, I’m glad there’s a planned parenthood in SF. It’s nothing close to perfect and the “optional” personal questions which feel kind of like an interrogation… aren’t that cool. I wonder if men have to undergo these question? Then there’s the “protocol” and other “regulations” on women’s care which go higher up than the individuals at this particular establishment. Let’s keep fighting for women and their right to equitable care."

"This place is a genuinely great establishment full of highly competent staff and they provide top notch care. But they did do something pretty spiteful. I did a urine sample for a routine STI test, and then verbally answered a bunch of personal questions, which made me feel pretty uncomfortable. And then I agreed to do additional testing which would require a blood draw, but then I was waiting for a really long time alone in the back room for the person to come do the blood draw, and I simply had to leave to attend to a time-sensitive matter. I even left a note to let them know this. A couple weeks went by and my test results from the urine sample were never posted to my account. So I called and it turns out they canceled everything merely because I left before they could do the the blood draw (which, remember, was to perform additional testing separate from the testing that would be done from the urine sample). They had everything necessary to do the original urine sample STI test, and they should have followed through with that portion of the visit. It was spiteful to not have followed through."

"Recently got a Paraguard IUD here. I made the appointment a few days in advance and checked in with reception twenty minutes before my appointment. The facility was very nice and very clean. Everyone working there was very kind and professional, especially the nurses and the IUD technician who helped me. I felt very safe and welcomed. Both the nurses and the technician were very clear and thorough in explaining the procedure and what I would expect. I was provided a heating pad during the procedure that lasted five minutes at the most, and it really made a difference. Seriously very impressed with this clinic, just make sure your insurance is covered here! I made the mistake of not double checking, but that was my fault and avoidable in the future. They even called to let me know!"

"Visiting PP was a new experience for me. The media lies quite a bit or at least distorts what PP does and can do. I thought it was a women's only (or family) clinic. They provide a great deal of services for both women AND men. Thankfully they proved STD testing services to lone males. I had an appointment and arrived 20 minutes before that but it was still 20-40 min after my appointment that I was see and a bit of a wait in the office while I was seen by couple people. STD testing is vital to physical and reproductive health and if I have to wait for it, so be it. However walk in clinics were a little harder to come by for full panels. I am grateful for what PP offers the community and though I had a longer than expected wait, it was still a positive experience. The sliding fee scale based on my income was acceptable too."

"The staff are all really nice and friendly. I felt very comfortable with every staff member I met when I got my STD checks and my arm implant. However you should plan an appointment on a “weird day and time” because it takes a while to check in. Other than the wait to check in, I really like it there :)"