Desta Digestive Disease Medicine

"This establishment is the most unprofessional group of medical professionals I've ever come across in my 41 years of life. If you think you might have cancerous lesions on your liver, stay away from this place. They'll let you die."

"Received the referral from my insurance and tried calling 3 times. On hold for at least 10 mins and then prompted to leave a message and someone would call back in 48 hours. When I went to leave a message the first 2 times, an error occurred and the 3rd time, the voice mailbox was full. Not wasting anymore time with this organization to try and get an appointment. This type of service speaks volumes for the type of medical practice they are. There are too many other places in San Diego that give you better care."

"Had to go in for two separate procedures and the procedure itself was fine. However, the medical care I received was not. The doctor barely speaks to you, all of my concerns were brushed off and it felt like I was being medically gaslit. The doctor specifically on my Endoscopy hardly said 2 words to me and after I didn't see him at all, just a piece of paper that said they would follow up in a month, which btw has not happened and it's 2 months later, and of course I call and just get an answering machine.Every concern I brought up which included me having the same symptoms for well over a year coming up on 2 were dismissed almost immediately and I was told to just double up on over the counter medicine, even though I expressed that it didn't work at all for me. Its so many people getting procedures back to back that I just felt like a number they were quickly trying to get out of the way. Update: I finally got Dr. Thomas to call me back about my results after 2months and I promise if I could give negative stars I would. He literally talked to me for 2 minutes and just said drink more water and take more medication with no interest in figuring out the reason for me having these symptoms for over a year going on 2 years now. I asked am I just supposed to take medicine for the rest of my life without even knowing the cause and he just nonchalantly said probably. And then told me if I was unhappy to go get a 2nd opinion. It doesn't even seem like he cared to talk to me let alone address my actual medical concerns. Save your time and energy and don't even bother because it'll be a waste."

"I had a wonderful experience here, the doctors and nurses are all highly professional, accommodating, and have excellent bed side manner. I went into this experience a bit nervous but once I was back in the endoscopy suite I was very impressed and immediately put at ease."

"If I could rate this establishment 0 stars I would. Where do I begin… While in the waiting room you will hear the phone ringing non stop with no one picking it up. Explains why when you try to call you’ll never get through. The appointment with the NP was less than 15 minutes. Her evaluation was typing on the computer the whole time and then discussing a procedure. The consent for this procedure was already signed (forged by the office worker) by a doctor that I never met nor did they discuss anything related to the procedure. The office then scheduled the procedure with another doctor I never met. They will give you forms to take home that will ask for your credit card because their policy states the patient is responsible for paying the procedure fee and then the patient has to reach out to their insurance for reimbursement. No thank you. There are unethical practices occurring at this facility that made me feel unsafe proceeding with their services/procedures. I urge you to look for another place to get adequate care."