Prentice & Mitri Neurological

10916 Downey Avenue, Downey, CA 90241

"I have the same problem I call no one picks up and the office is open"

"I having waiting for 2 hrs and so bad assistance front desk doesn’t help and don’t understand what’s the point to have scheduled an appointment if they don’t fallow there own procedures I don’t care this will be my last time coming here hopefully other people request to get good quality care somewhere else"

"Seems like I’m not the only person having this issue. I don’t know if they have trouble with their phone lines, but every single time I call to make, reschedule or confirm an appointment they never seem to answer the damn phones! It’s very frustrating having to call over & over again with no answer!"

"If I could give 0 stars I would. It's apparent from not only my experience but others as well that the staff is rude, unprofessional and have no business in healthcare or in any industry requiring people skills. The receptionist "Ruth" was absolutely a nightmare!! she lied about calling to reschedule an appointment and then when I called her on it she waived her hand in my face and and tried to shoo me away like a fly. Even the Walmart greeter has better customer service than her! She should not be working in this type of industry when she clearly needs to learn basic manners and office etiquette. Stay away or prepare to be treated like scum."

"Employees are very rude and receptionist likes to hang up on you when they get to many calls it seems like. I hope my Dr can refer me to someone else I’m so done with these bad experiences. I hope the Dr is good and he should really hire better employees."