Cabaccan Joselito C 2690 South White Road, San Jose, CA 95148

"OMG. i havent even been seen yet (my apt in in 3 weeks) but the staff is arguably the most unhinged group of people. I have asked if my ultrasound came in and they acted confused because my PCP already provided it to them. They proceeded to ask the who/what/when/where question but when it came the time for me to answer them, THEY interrupted me. I had to firmly says "well, you'd know the answer if you actually stop interrupting me and let me finish talking". That shut them up. Hold your ground everyone! They can be rude and so can YOU. Oh, I can't wait to finally go in for my apt and interact with them."

"I do not often write reviews, but I took time out of my busy schedule to write a deserving one. I couldn’t agree more with the comments I read here with staff being rude. I have never experienced and witnessed a doctor’s office who treats their patients so rudely until yesterday. I called to schedule an appointment for my dad and talked to Isabel. She was extremely rude and not personable at all. She should never be in this industry. With her unacceptable demeanor, I do not think she’ll fit in any industry. She seems annoyed and hates her job so much that she takes it out on patients. She needs to understand that patients who go to that office are not well and she should be more compassionate. Bad business practice. The management needs to take this feedback seriously. This is extremely sad knowing that there are individuals who treats people this way. Isabel needs to take a training course and learn the importance of telephone etiquette, professionalism, and the definition of customer service."

"This is totally badly disgusting appointment experience!! That receptionist name is XIAO NAN, she don’t know everything, like what’s the appointment price, how much about blood test price,I even asked her if she could give an approximate price range, she just know how to make a appointment with a very bad attitude."

"I have the General feeling that I am waiting in a patient assembly line. This practice was referred to me by my urologist, it took me 5-6 weeks to get an appointment, after the doctor cancelled on my 4 days prior to my appointment. I specifically asked the front desk receptionist if the doctor reviewed my blood results and if I required another blood test, prior to my appointment with the doctor. During the appointment process I requested a notification be sent to me by email so I could put it my Google calendar, the receptionist failed to send me notification resulting in me going to the wrong clinic, there's two by the way. So I saw the doctor via a tablet. The doctor essentially explained to me basic information about my hormone levels and then requested another blood test. I feel like I'm wasting my time and money with this doctor and their practice, there are at least a dozen people in the waiting room at any time. A very impersonal experience. I do NOT recommend but I will change my review if the 2nd appointment is better."

"My wife went to the office for a test and found out it was thyroid cancer. Dr. Cabaccan pursued every viable means for my surgery by recommending me to the best doctors. Dr. Cabaccan saved my life. From September until February he has regularly called to check on me even if I did not have an appointment. His assistant Jon has been professional and helpful at all times including late night hours and weekends. My surgery was successful thanks to Dr. Cabaccan. Dr. Cabaccan spends up to an hour with his patients making sure they understand all issues concerning their diagnosis. Sometimes it causes him to run late for his appointments. I applaud his care and concern for the patient."