Walgreens,

2453 S Azusa Ave, West Covina, CA 91792, United States

"Very rude personal on drive thru. There was a customer in front of me, and as soon as he moved away, the girl put a sign behind the window and she started talking to me with the sign on the window, and once she took All my wife's information she told her to wait 3 hours. So disappointed. Will change my farmacy"

"This is the LAST time I get my prescription sent here! Caught Covid did my MD live and they sent me a work note to be able to return Friday and sent over my papers for my medicine told me it shouldn’t take long so I wait and wait and wait (called periodically too to check in on the status) but I waited boom pharmacy closes still no medicine or even a call or text from the pharmacy at all wake up the next day wait a couple hours still nothing from the pharmacy I call still not ready I wait and wait till it has been officially 24 hours since my medicine has been sent over and still not a word from the pharmacy so after being persistent and just continuously cutting off the automation phone voice by saying “pharmacy I’d like to speak to a real person”until it finally connected me to a real person I’m not entirely sure what was going on on their end but they couldn’t figure out what my insurance was at first I guess? But because of that they didn’t fill it. After putting me on hold and they finally figure it out they go ok give us some time it should be ready soon. Are you kidding me. So because you didn’t know what my insurance was for my medicine or god knows what the issue was point being instead of calling me to figure it out so we could get my medicine filled so I can return back to work these people just decided to ignore the situation and not even touch it I had to Harass them just to get my own medicine and I still don’t even have it I’m waiting still which we should see how long it should take cause I was told to id get a text after I got off the phone to reply yes to confirm I want text notifications on when my medicine is ready and I haven’t even gotten that text either and it’s been over 20 min get it together Walgreens pharmacy honestly people are relying on y’all to get them the medicine they need in a timely fashion if I wouldn’t have been so persistent I’m certain I would’ve been S.O.L. Cause this isn’t the first problem I’ve had with them and filling medicine."

"I used to think this place was decent but after my most recent experience I finally realized why this location has such bad ratings and why Walgreens continue to close down. If I could give this place no stars I would. Their customer service is terrible and their pharmacy is over whelmed and seems to not know how to handle customers that have been waiting patiently for DAYS. I was so chill when I dropped off a prescription but their return and lack of concern was cold and reminded me that not everyone takes their job seriously enough to try anymore. I will no longer give this place anymore of my time."

"Came for vaccine. Everything was fine. Was told to wait for fifteen minutes then they'd give the vaccine card. Came back in fifteen and they closed the pharmacy? Why set me up for a prolonged wait? No warning or anything. Really unprofessional move."

"Friendly customer service. Neat and clean store. I had a good time"