CVS

"I wish there was a way to give minus to these group of …. They took my RX and all the information needed asked me to wait 30 min then after 30 min of wait they say we don’t have it in in stock and need to order it .. are you serious now?? Your communication skills is below zero and you need to learn how to have respect for other people’s time"

"CVS is one of my top ten places to shop !!! I get my prescriptions there, makeup, hair products, greeting cards, vaccines etc. The staff are very accommodating, friendly, supportive, help me find items, quick at the register. Pharmacy also !!!!"

"Customer service in the pharmacy is a disaster. I went online to transfer my prescriptions to CVS because I changed my insurance and they were listed as a preferred pharmacy. The online instructions stated that I would be contacted when my prescription was ready which could take up to 3 days. After 5 days I called and inquired about my status. I gave her all the information that I had already given online and she said she would call or text when it was ready later that day. I called the next day since I never received a call or text and was informed that it was ready. I went to pick it up and the clerk asked me if I was aware of the cost and I said it should be no cost according to my insurance. He confirmed that I was right and said they have to repackage it and would take 5 or 10 minutes and they will call me (I assume over the store speakers) when it is ready. After 15 minutes I inquired about my prescription and could see that it was sitting in the outgoing bin but nobody bothered to tell me."

"The pharmacy portion of this store can be busy, just as you'd expect from any other pharmacy located inside a busy city marketplace would be. The pharmacy employees here are competent and understanding. Every time I've purchased RXs at their pharmacy counter, the pharmacy employees checking me out have always been SUPER accommodating to me when I mention having digital/physical coupons from GoodRx and my CVS rewards care account (they can look up your phone number and apply your saved coupons just like the store cashiers can do). They let me apply ALL MY DIFFERENT COUPONS COMBINED. I actually think they enjoy seeing their customers get their RXs discounted at the counter lol. I've never had an issue with a coupon at this pharmacy, and actually, the pharmacy employees have always suggested cheaper options or cheaper choices available to me if they see something on their end that I can't. I really appreciate that about this pharmacy."

"Not the great of CVS stores but I like it. I haven't had any rude staff or anything ever. The only thing that is a pain is they are always short on cashiers. The photo section is good and they do work promptly."