Pasadena Hotel & Pool

"I stayed at Pasadena Hotel & Pool for one night after the Hotel I was at (Hyatt) lost electricity. Not fun getting up at 2 am for a fire drill! Dennis at the Pasadena Hotel was so helpful and made sure my family was taken care of immediately. The hotel is located in a historic building that has been renovated with modern amenities. The lobby is elegant and inviting, and the staff are friendly and helpful. The room was spacious and clean, with a comfortable bed, a refrigerator and TV. We enjoyed the large bathroom with big fluffy towels. The pool area is beautiful. The hotel also has a fitness center and a restaurant that serves breakfast and dinner. Food and beverages were delicious, especially the pretzel bites. The location is convenient, close to downtown Pasadena and many restaurants and shops. I would recommend this hotel to anyone looking for a comfortable and charming stay in Pasadena. Again a big Thank you!!! to Dennis for providing a room at the last minute. We appreciate your thoughtfulness and compassion."

"The location is great. Many places are just in walking distance including Old Pasadena. The room is large and clean. I was amazed by how large the bathroom was. The reception is also very pleasant. The only downside is that I can hear people laughing and talking from the neighboring room. It is also possible that they were just too loud but fortunately they stopped the loud noises before midnight."

"Really TERRIBLE experience. First off, we arrived up at 3:45pm, knowing that check in time was 3:00pm, We still had a wait for our room until 4:45 pm. Once we entered the room we noticed a very bad fishy smell, We called down to the front desk. They were aware of the issue and sent up an engineer but nothing change the smell of Septic gray water came back. We had to wet towels and put them over all of the drains which stopped the smell. The main table of the room was sticky even after asking them to clean it. As we walked around the room to get ready for bed. We noticed that our socks were completely black from the room floors. It was really hard to be able to communicate with the staff as they take so long to respond on the phone. It’s supposed to be 4.3 star hotel and they don’t even have a room service. When I asked for empty glasses they told me to go downstairs and ask for plastic cups. Worst experience ever."

"My stay at the Pasadena Hotel and Pool left much to be desired. The room, though equipped with a king-size bed, felt cramped and overwhelmed by its size. The bathroom's toilet behind a glass door lacked the privacy one would expect, making it an uncomfortable experience. The window was covered in condensation after taking a shower. The TV would randomly switch on a night which led to a frustrating sleep. The culinary aspect was also disappointing, with subpar food quality, particularly a tasteless and dry cheeseburger. In addition to the room and dining concerns, the Pasadena Hotel and Pool displayed further disappointments. The overall ambiance of the hotel lacked warmth and welcoming elements. The decor seemed outdated, and the lighting in common areas was insufficient. Additionally, the staff's responsiveness to guest concerns left much to be desired, contributing to an overall unsatisfactory experience. It's essential for the hotel management to address these issues to enhance the quality of their guests' stay. Overall, the issues I encountered during my stay make it challenging to recommend this hotel."

"Had a positively lovely stay here! Rooms are modern and quite comfortable. SUPER comfy pillows! It was quiet, so we got a good night's sleep. Staff are great - SUPER friendly and helpful. Would definitely stay here again!"