Hotel Le Rêve Pasadena

"This is place is terrible. I booked through Expedia and they refused to refund it. The pictures are fake. The rooms are dirty and disgusting. I left with in 30 minutes and booked another hotel. I am so disappointed. I was with my 5 year old son and felt unsafe. The homeless people on the street use the lobby to microwave food. It smelt horrible."

"Place is unlivable, had to leave and go to another hotel. Dirty, smells, never seen more bugs. Couldn’t even sit down without having one crawl across us. Better off sleeping in your car."

"The worst hotel I have ever been in !! A soon you open the door the smell to Clorox is unbearable, very dirty floors , my husband took of his shoes and his white socks turned black because of the super dirty floors,, also you can see a black ring around the bath tub, very dirty place,. I talked to the front desk staff about those issues and the lady was very rude and her answer was we love that smell and is the way we clean here, the employees really need to learn how to clean and the use of cleaning products, We couldn’t sleep at all, my husband left the windows open, because the smell was terrible, I felt so unsafe, we couldn’t look for other hotel because it was very late, please don’t waste your money here, very expensive, dirty, Clorox smell, old rooms not worth . Not recommend."

"Terrible lack of parking, no Lock on pool area so anyone comes in, overall sense of ghetto vibe as the counter tops in the room were all stained and even messages scratched into it, 2 smaller hard and poky ( no softener added when washed) towels were provided and as we went swimming we needed more towels, no answer from the front desk. Let’s not mention they closed the reception room at 12 midnight so getting keys made when the door key stops working is a no go. First hotel I’ve ever been to, and I travel a lot, that had nobody on staff even late night feels unattended and worrisome if someone needs help"

"For the price that they charge for the night is better to get another hotel same price but in a better zone and with more amenities. Totally different between the real hotel and fake pictures on the internet. The zone where is located is unsafe, it has front desk service only after 9 am until 12 at midnight, so if you have an issue in the middle of the night nobody can help you. Pool looks dirty. Spa/sauna is not working. The room’s floor was totally dirty and we found some cockroaches too. AC was working well. Parking has a free smoke zone next to the principal entrance. They don’t give you water and limited towels."