Alex's Flower Shop

"I recently had the pleasure of experiencing the outstanding service provided by Alex’s Flower Shop, and I couldn't be more impressed. Despite placing a last-minute order, the flowers were delivered promptly. What truly stood out was the personal touch from the owner. Not only did she call me to confirm my order, but she also took the time to discuss my preferences, ensuring that everything was tailored to my liking. Even more important, what I received was exactly what I saw and ordered on the website. Supporting small, minority-run businesses like Alex’s Flower Shop is something I wholeheartedly endorse. I will definitely co to them next time I need flowers."

"Terrible and frustrating experience!! I called @12 PM and asked to place an order for 1:30 PM pickup for sunflowers. The lady on the phone was unprofessional. Not to mention when I arrived to pick up the flowers, which was for my wife’s birthday, they closed....EARLY!!! But by seeing the reviews, it’s probably good I didn’t receive the bouquet. Sounds like this place needs to close or be revamped."

"Just received a "bouquet" for a gift, have never gotten an uglier arrangement. Terrible put together and dead flowers in it. Called and complained and would do nothing for me. Very unsatisfied."

"The owner of this place treats their employees incredibly wrong, yells, makes them feel bad. She doesn't care about the flower arrangements or what people pays for, she just wants to get everything out fast, by noon. she wants her employees to be done with everything fast so that she doesn't has to pay them more than part time hours. The first review on here that says Exelent service Is from the owner. She only cares about the money that comes in bit not about customer service or about sending the right items. I feel terribly sorry for the people who have to deal with her on a every day basis."

"If I could give 0 stars, I would. I received a bouquet from this shop after the death of a family member. The arrangement was a bunch of gladiolas stuck randomly in a vase. Color scheme was seasonally inappropriate. Nice people, but no floral skills whatsoever. The shop itself had no flowers to be seen and was crammed in with a beauty salon and bodega. And this is a member of FTD? They need to do their homework."