Artemis Animal Clinic 3433 State Street, Santa Barbara, CA 93105

"Brought our cat in (Belle) and the staff and good doctor handled her (who is easily stressed) with great care and affection. I highly recommend Artemis Animal Clinic for your pets care"

"The receptionist kept telling me she was new and kept putting me on hold after she’d ask me simple questions. I was empathetic and said, I understand if your are new .. I asked how long she’d been there and she said for several months. Not as new as she was sounding to be honest. Especially just to set an appointment. She added important questions about my dog and reassured me that they do handle dog heart issues and work closely with a cardiologist. A few days later the same receptionist called saying she had to cancel appointments as after receiving my digs records they decided not to . I thought they worked alongside a cardiologist? My dogs heart issues are super simple according to his current vet . This was handled extremely unprofessional and with no care at all. No stars."

"I went to this vet for about a year. I never met the actual vet - she said the pandemic was the reason for sending assistants to speak to me. Finally, my dog's ear was in a lot of pain and, before they even looked at him, said they would have to anesthetize him to take out a foxtail which they thought might be in there. They showed me the foxtail but the next day, his ear was just as bad. I applied ear medicine from another vet and the problem cleared up. I suspect they keep a little store of foxtails. They don't actually care about my dog, just my wallet. I recommend going elsewhere."

"Awful. Unbelievably unprofessional and unethical. After our dog’s cancer diagnosis (2nd in 2 years) we decided not to put our little guy through another surgery and chemo but to allow him to live as comfortably as possible for the remainder of his life. We sought out a holistic vet. First they wouldn’t give us an appointment because the vet was going on vacation in a few weeks, for several weeks. We finally got an appointment 2 months later, we weren’t even sure if our dog would live that long. The day before our appointment they called and said they were overbooked and the only time I could reschedule was the following week. I explained I had been waiting for this appointment for quite a while and time is of the essence, and that I had arranged my work schedule around the appointment. The receptionist did not care and said they were overbooked, did nothing even apologize. A week later they left a VOICEMAIL to CANCEL the appointment saying the vet was not taking new clients, so we basically waited a several mos with a cancer diagnosis with zero help. Then they had the audacity to suggest we try a different vet — the SAME vet where my dog had been for 10 years — the same vet that had sent all of his records over for them to review before the appointment we never had! The worst part is I could hear the doctor in the background coaching the receptionist to tell me everything… So it wasn’t a simple misunderstanding. The receptionist was repeating word for word what the doctor was saying. I can’t even believe these people are in business. Please do not take your beloved pets here."

"I had been going to a different vet in town for a few years, but when my dog had a serious anxiety problem going on and it appeared some medical issue, the vet would not see me. I explained what was going on and they would not make even the slightest time to see my dog. I got a same day appointment with this vet and she was very caring and thorough. She listened well and observed my dog and noticed a heart condition. After seeing a specialist they remarked that my new vet was very good for noticing the heart problem even with just a stethoscope. This is a small office with one vet and one receptionist and I prefer that."