Porter Veterinary Center

"Terrible service. Terrible clinic , Terrible customer service. 10 days ago I took my dog for a check to find out about the growth on her leg and the limping. The doctor seen my pet and took biopsy charged me almost 500$ , said will call with results in 3 days . It took place on Tuesday 11 days ago . They claimed to be open 7 days a week . Today is Friday 29 th , still don’t have the results. Buy the most annoying situation is that I left multiple messages and I keep calling every day and leaving messages. Zero return calls back .Most of the days, they don’t pick up the phone , on Wednesday 8 days later I was able to speak to someone and I was told that someone will call me , but guess what? Nobody has called. And naturally nobody is picking up the phone on Thursday or Friday ( today ) . I love my dog more than anything and I was anxious waiting for the results. I am a medical practitioner and I treated my patients like this , there would be a serious consequences . If you care about your pets. Don’t take your pets to this clinic."

"November 24, 2023 Updated Just found out this place is a a Corporation, no longer private practice owned by vets but a corporation business. Which now make so much sense why the quality of the care for the pets has left this company. Looks like it's been around 5 years now since it was bough?? Not 100% sure but for sure, went from privately own to a corporation owned. How sad.. bring your family members at your own risk but you have been warned. March 29, 2022 update The quality oh they veterinarian has gone down. The prices are expensive, and they service is awful. You cant go in, you never meet the vet face to face. All you get is a phone call. I feel like they are just out to charge all they can with out regard to the animal. The left hand doesnt know what the right hand is doing. Vet tells you what the pet needs, your supposed to set appointment with the staff but I dont think they keep notes or communicates with the vet because they never know why your scheduling an appointment with them. They always ask you what is it you needs when your relying they know what they are doing. Just so disappointing, they make me lose faith in vets. Money hungry, which is ok, if only they actualy took care of your family member who needs help. Don't remember when I wrote this initial review but it was a long time ago, longer than 5years from the year 2023 I've had many cats within my 32 years of life. Some have come and gone. I have brought all most, all of them here and any time I havent was due to emergencies or laziness on my end and I've regretted every time. This place has always given affordable prices, treated me and my little ones with dignity and respect. With kindness and compassion and have made us feel important. They are never to busy to see us which realy counts. I would recommend them to anyone and everyone. I've been coming here since I received my 1st cat at the age of 14 years. I'm sorry its taken me this long to give them the credit due. Thank you all"

"I’ve been taking my pug to Porter Pet Hospital for the past year and will continue doing so. The staff are very friendly, attentive, and knowledgeable. Annie is the best! Most importantly they tend to my pug very well. When I had to make frequent visits, he would oblige to be walked by an aide without any hesitation (lol). Highly recommend their services!"

"Receptionist Annie immediately assigned an exam room to us though we arrived early, and the wait was reasonable. Annie stopped in to assure us it wouldn’t be long. Kia got her vaccine quickly and easily after which we left for the reception desk."