Rite Aid,

740 Otay Lakes Road, Chula Vista, CA 91910

"Recently the 2230 Otay Lakes Rd store closed (with no notice) and all prescriptions were transferred to the Vons Pharmacy WITHOUT any customer say in the matter (what’s up with that Riteaid!!) But, not ALL are transferred, some scheduled drugs can not be transferred electronically (again not informed!) Which has caused considerable stress and anxiety at lease on our part. I believe this pharmacy might be taking the brunt of this closure and is not handling it well…long holds, dismissive, a little uncaring and somewhat uninformed also. So in closing we probably will be taking our considerable business somewhere else…"

"Great store employees greet you! Pharmacist in charge very nice and courteous and acknowledges everyone and she is fast."

"Cashiers and pharmacy folks are nice. But most times they are out of my meds or something or other. I moved away from that neighborhood and there aren’t any Rite Aids in my hood (National City, CA). What does Rite Aid have against have a store over this way anyway? The closest one to me is Bonita Rd or Euclid Ave (definitely avoid going there because of the loiterers asking for money)."

"Amazing store. Every single employee at this store is really nice, but special recognition to the closing shift duo of James and Marcos. They are always very welcoming and willing to help find what Im looking for. Sometimes they get super busy but are always pleasantly calm and dont get overwhelmed."

"You can see the overworked staff moving back and fourth and really prioritizing. I feel like I was in and out of pharmacy but only after having to check in and wait a bit. With how crazy things are now a days I appreciate how staff were forward about the busyness but still trying to take care of me. They were out of stock of a few over the counter items but directed me to the best places to check . Thank you for the work"