Passages Ventura

"The assistant director at Passages Ventura refused to call me by my pronouns and insisted that I was not transgender. It has taken me years of therapy to try and resolve the whiplash this crude and unprofessional statement has caused. This person was not specialized in gender health, who is she to tell me I am not the gender I identify with. Especially after legitimately respectable institutions have supported my gender identity and shutter when I tell them about my experience at Passages Ventura."

"Passages saved my life, it doesn’t even feel like rehab. The counselors our absolutely amazing. I highly recommended this place to anyone who is trying to get clean. They really focus on the root of the problem. The therapy and groups will make you look at life in a totally different way."

"They left me in detox room alone vomiting all over with no help. Had me come in for intake and I drove for 2 and a half hours to get there, they turned me away when I arrived. I slept in the front of the locked gate for hours. I used all my money getting there. They didn't once check on me. They told me I couldn't intake until the next morning. Next am they had the manager come and stop the intake because I was having a panic attack and they wouldn't admit me. I was going to ask for a refund for the traveling expenses. Trashy place and liars. Un educated nurses and teenage staff. Food is pretty good though I appreciate your response to my concerns. It's good to hear that you are going to train your staff with higher education about the detox process. I was there to get help, not to be turned away at night especially since I had an appointment at the time that I had arrived. If your staff and nurses don't have any compassion, you can't exactly have an educated class to make them have common human nature to be respectful to patients. I will NOT contact your facility asking for reimbursement for travel and board expenses. If you feel that would be a desirable outcome for us, I would appreciate it. Costs for rides were over $300.00, hotel was $80. You have my address and number if you feel so kind as to try to meet the expectation I had originally had for passages. I really do hope you retrain your staff so it doesn't happen again."

"This facility was not a vacay for me. Its hard work so brace yourself. U need to be ready and open for change: to love ppl and most importantly yourself."

"ALL of the therapists at passages are amazing! Passages saved my life and helped me return to my true self. If you genuinely want your heart and spirit to return to you and you arrive with your mind wide open you will find peace and the inner strength to help you free yourself of your addiction and return to the person you were born to be."